E10 - Kevan Mabbutt, Bringing the Disney Experience to Healthcare
Kevan Mabbutt, Senior VP & Chief Consumer Officer at Intermountain Healthcare, has a background in learning about what consumers want and then translating that knowledge into better experiences. This ...
21 Sep 202132min
E9 - Bob Keiserman, Volunteer Executive Director for the Power of the Patient Project
Bob is a retired professor of healthcare administration and medical ethics. Prior to retirement, Bob worked with students to create an organization called the Power of the Patient Project, one of the ...
7 Sep 202126min
E8 - Jerry Mansfield, CNO Helping Patients Drive Their Care
Jerry Mansfield, CNO at Mount Carmel Health System, says it was his doctoral program in Public Health at Ohio State University opened this idea for him: How do patients and families engage with care p...
17 Aug 202134min
E7 - Laura Adams, Night Shift Nurse & Breast Cancer Survivor
As a Special Advisor to the National Academy of Medicine, Laura Adams provides leadership on science and technology. After experiencing how easy it is to make medical errors as a young nurse, she real...
3 Aug 202128min
E6 - Charitie Horsley, Healthcare Insider on Improving Patient Experience
It could be said that healthcare administration is in Charitie Horsley’s blood. Her parents and generations before worked in healthcare. But one doctor also inspired her when she had walking pneumonia...
20 Jul 202123min
E5 - Caroline Delongchamps, Mother of a Pediatric Trauma Patient
Caroline Delongchamp’s son became a pediatric trauma patient at MUSC after a terrible accident. That experience ultimately drove her to change careers. Today, Caroline is Manager of Patient- and Famil...
6 Jul 202140min
E4 - Michael O'Neil, Cancer Survivor
After surgery that removed a large lump in his stomach, Michael O’Neil waited in an oncology unit for nine days to find out his prognosis. He realized he didn’t have answers, and he wanted a way to ed...
24 Jun 202129min
E3 - Aaron Bentley, Renal Transplant Recipient
Adam interviews Aaron Bentley, CIO of Salt Lake City Information Management Services, to learn about his experience as a patient with polycystic kidney disease and as a renal transplant recipient. He ...
22 Jun 202132min
