KLAS Insights Episode 4 - Mac Boyter, Benefits of Proper Clinical Documentation in Patient to Physician Experience
Mac Boyter, currently a research director at KLAS Research, speaks with Justin on his experience with clinical documentation solutions. Mac addresses the pandemic and how it has highlighted the need f...
13 Apr 202215min
KLAS Insights Episode 3 - Dustin Cragun, The Importance of Robot Process Automation In Revenue Cycle Management for Healthcare Investors
Dustin Cragun, Vice President of Revenue Cycle Management (RCM) at KLAS Research, speaks with Justin on his experience with digital transformation tools and the power of automation in revenue cycle ma...
6 Apr 202218min
KLAS Insights Episode 2 – Yaa Kumah-Crystal, Approaches on Rehumanizing the Patient Experience
Dr. Yaa Kumah, currently a Pediatric Endocrinologist and the Biomedical Informaticist at Vanderbilt University Medical Center, speaks with Adam and Dan on how computers and emerging technology can reh...
30 Mar 202228min
KLAS Insights Season 2 Episode 1 - Jeremy Rogers, Strategies on Driving Better Consumer Health Outcomes
Jeremy, currently the Executive Director of Digital Marketing and Experience at Indiana University Health, speaks with Adam and Dan on his interest in the consumer experience. He emphasizes throughout...
23 Mar 202230min
E14 - Chrissy Daniels, The Power of Building Trust Between Patients & Care Providers
Chrissy, currently the Chief Experience Officer at Press Ganey LLC, speaks with Adam and Dan on her interest in behavioral economics. She emphasizes throughout the conversation how medicine can improv...
7 Des 202135min
E13 - It's About Listening, Season 1 Finale
Adam and Dan review stand-out moments and key insights from season one of the Patient Voice Amplified podcast. They also bring up important questions for the healthcare industry to continue answering,...
2 Nov 202124min
E12 - Cris Ross, Putting Service Over Process for Patients
Cris, currently the CIO of Mayo Clinic, talks with Adam and Dan about how his journey as a cancer patient helped him see patient-centricity differently. Part of his perspective includes the need to op...
20 Okt 202129min
E11 - Edward Marx, CDO, Cancer Survivor, & Author
Currently the Chief Digital Officer for Healthcare Life Sciences at Tech Mahindra, Ed Marx has filled many different seats in healthcare, including his most recent journey as a cancer patient. Listen ...
6 Okt 202144min
