LifeLine 911

From Badge to Beyond: Supporting the Transition Out of Law Enforcement with Chris Howell

Send us Fan Mail After seven years in law enforcement, Chris Howell took a new path—joining Flock Security to help others navigate the same transition. Now in his second year with Flock, Chris runs a...

6 Okt 202544min

The Role of Critical Thinking in Emergency Communications

Send us Fan Mail Critical thinking is more than just a buzzword—it is the foundation of sound decision-making in emergency communications. In this episode, we explore what critical thinking truly mean...

29 Sep 202524min

Owning the Error: The Power of Humility in Emergency Response

Send us Fan Mail Admitting mistakes is never easy. It challenges pride, ego, and identity — yet it remains the most vital step toward growth. For first responders, the stakes are even higher: errors c...

22 Sep 202524min

From TikTok to Telecommunicator: Gen Z in Emergency Dispatch

Send us Fan Mail Born between 1997 and 2012, Generation Z is stepping into the workforce — including the world of emergency communications. Shaped by pandemics, social media, and a digital-first lifes...

15 Sep 202534min

Modernizing 9-1-1: Idaho’s Push for Better Emergency Communications

Send us Fan Mail Every year, millions of 9-1-1 calls pour into centers across the U.S. In 2023 alone, Idaho answered over four million of them. But outdated systems in parts of the state made a tough ...

8 Sep 202540min

Leadership Without Experience: Can It Work in 9-1-1?

Send us Fan Mail Leadership is often defined by qualities such as integrity, transparency, diligence, and sound judgment—traits that transcend industries. Yet in specialized fields, like emergency com...

1 Sep 202535min

Ep 79 - Superstitions

Send us Fan Mail In this episode of LifeLine911, we dive into one of the most infamous taboos in the culture of emergency services: the words you should never say on shift. Why do terms like "calm", "...

25 Aug 202528min