Modernizing 9-1-1: Idaho’s Push for Better Emergency Communications
Send us Fan Mail Every year, millions of 9-1-1 calls pour into centers across the U.S. In 2023 alone, Idaho answered over four million of them. But outdated systems in parts of the state made a tough ...
8 Sep 202540min
Leadership Without Experience: Can It Work in 9-1-1?
Send us Fan Mail Leadership is often defined by qualities such as integrity, transparency, diligence, and sound judgment—traits that transcend industries. Yet in specialized fields, like emergency com...
1 Sep 202535min
Ep 79 - Superstitions
Send us Fan Mail In this episode of LifeLine911, we dive into one of the most infamous taboos in the culture of emergency services: the words you should never say on shift. Why do terms like "calm", "...
25 Aug 202528min
Ep 79 - Superstitions Trailer
Send us Fan Mail LifeLine911 episode 79 - Superstitions will be out Monday, August 25, 2025 at 05:00 eastern! Tune in! Support the show
24 Aug 202535s
Ep 78 - Delegated Authority
Send us Fan Mail When a dispatcher gives a unit in the field a direction, such as respond to the call, why does the police officer, medic, or firefighter listen to them, especially when the dispatcher...
18 Aug 202532min
Ep 77 - Bronze Level Operators
Send us Fan Mail The ideal emergency call takers and dispatchers are efficient and effective at their jobs, always paying attention to the screens, listening to the slightest change in voice from the ...
11 Aug 202537min
Ep 76 - School Safety with Versaterm CaseWorX for Schools
Send us Fan Mail Of all the groups of people that society works to protect, perhaps none is more important than children. They serve as society's future and promise. To paraphrase President John F Ken...
4 Aug 202543min
Ep 75 - Be Thankful for What You Have
Send us Fan Mail In the first responder life, it is always important to be strive to have the best equipement, training, and resources available. But if you try and keep up with the Jones' (i.e. other...
28 Jul 202527min
