LifeLine 911

Send us Fan Mail When a dispatcher gives a unit in the field a direction, such as respond to the call, why does the police officer, medic, or firefighter listen to them, especially when the dispatcher...

18 Aug 202532min

Send us Fan Mail The ideal emergency call takers and dispatchers are efficient and effective at their jobs, always paying attention to the screens, listening to the slightest change in voice from the ...

11 Aug 202537min

Send us Fan Mail Of all the groups of people that society works to protect, perhaps none is more important than children. They serve as society's future and promise. To paraphrase President John F Ken...

4 Aug 202543min

Send us Fan Mail In the first responder life, it is always important to be strive to have the best equipement, training, and resources available. But if you try and keep up with the Jones' (i.e. other...

28 Jul 202527min

Send us Fan Mail Emergency operators are often faced with a myriad of challenges throughout each shift they work; from the routine to the exceptional. These calls, while they might seem quite differen...

21 Jul 202543min

Send us Fan Mail Employee perks can range from picking a time to go to lunch, to preferences on parking; they are generally smaller things that can add up to a lot to make the employees feel appreciat...

14 Jul 202539min

Send us Fan Mail On July 1, 2025 at 12:01 am, the unionized city workers of the City of Philadelphia went on strike to protest for better wages and conditions. While the merits of units and strikes an...

7 Jul 202549min

Send us Fan Mail In the emergency communication profession, 9-1-1 operators and dispatchers will often times receive a battering from irate callers who speak with them in a less than civil manner. Exp...

30 Jun 202534min