How Do We Have Fewer Returns?
If you're a consumer in the world, returns and refunds are just a part of the shopping experience. Given that fact, how do we partner better in the lighting industry to minimize returns and minimize t...
9 Nov 202122min
POS Systems
Today's discussion is on POS systems in the showroom and the benefits a great POS system can bring to your productivity and efficiency (aka margins). I primarily discuss my own POS, Windward System 5,...
2 Nov 202121min
Succession Planning
In the event of a catastrophe does your small business have an exit plan? What about standard long term succession planning? It seems that it is never to start thinking about the end of your professio...
26 Okt 202122min
Saturday Showroom Hours: Yes or No?
Is your independent lighting showroom open on Saturdays? Why or why not? If you are open on Saturdays, what are your keys to success? And if you are not open, do you see a negative impact on your busi...
19 Okt 202123min
My Week in Lighting & Lightovation Excitement
I don't know about y'all, but I'm starting to get really pumped about January 2022 Lightovation! I feel like it might be epic. And I could use that jolt of energy after a somewhat mind-numbing week of...
12 Okt 202123min
Coping with Loss & the Future of Showrooms
What is the future of the lighting showroom? I give my thoughts and suggestions on steps we can take and partnerships to be made. Also, we lost a beloved industry friend this week far too soon, and I ...
5 Okt 202122min
Industry Unity & Data Standard Recs
I had some really great conversations with industry partners this week which yet again got my wheels turning about the importance of communicating, having an open mind, and not making assumptions or s...
28 Sep 202121min
Work-Life Balance and Industry Data Standards
We all struggle with work-life balance sometimes. Do you have to sacrifice your personal life for success? I recap my latest struggles keeping all of the various jobs in my life afloat. Plus, the LSA ...
21 Sep 202122min
