Service Management Leadership - Elements of Great Experience
A brief discussion about Experience Management Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as nex...
8 Des 20213min
Morning Tea with Jeffrey - IT Asset Management Use Case
Each Wednesday, Jeffrey will be discussing topics in the technology, Service Management, or Business Continuity areas. Stay tuned as next week's show is one you will not want to miss. Jeffrey is the f...
8 Des 20216min
Service Management Leadership - Good customer experience leaves consumers feeling heard, seen and appreciated
A brief discussion about Experience Management Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as nex...
7 Des 20213min
Service Management Leadership - What is an Enterprise CMDB?
A brief discussion about the meaning of an Enterprise CMDB Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay ...
7 Des 20217min
Service Management Leadership - Technology Impacts on Experience Management
A brief discussion about Experience Management Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as nex...
6 Des 20214min
Service Management Leadership - Identifying Blindspots
A brief discussion about the pursuit of excellence Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as...
6 Des 20217min
Service Management Leadership - 6 Takeaways of Experience Management
A brief discussion about Experience Management Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as nex...
5 Des 20216min
Service Management Leadership - ITIL4 Guiding Principles Intro
A brief discussion about ITIL4 Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as next week's show is...
5 Des 20215min
