
Service Management Leadership - Imagine planning hardware refresh cycles for unknown assets
A brief discussion about hardware refresh cycles Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as n...
2 Nov 20213min

Service Management Leadership - How to Measure Better
A brief discussion about measuring. Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as next week's sh...
2 Nov 20219min

Service Management Leadership - How do you handle incidents or changes to technology not in the CMDB?
A brief discussion about the importance of the CMDB Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned a...
1 Nov 20214min

Service Management Leadership - CMDB Accuracy
A brief discussion about the CMDB. Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as next week's sho...
1 Nov 20216min

Service Management Leadership - Including all Assets and CIs
A brief discussion about Including all assets and CIs in your program Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communit...
31 Okt 20213min

Special Episode as Waseem Ahmed, Jeevan Lobo, & Kenny Hosey join Jeffrey Tefertiller on the Service Management Leadership Podcast to Help Celebrate a Milestone
Wassem, Jeevan, & Kenny bring an immense amount of knowledge to the podcast and we wanted to celebrate this milestone with people who helped us attain the honor. Topics include obstacles and how to ov...
28 Okt 202125min

Morning Tea with Jeffrey - Simplify!
Each Wednesday, Jeffrey will be discussing topics in the technology, Service Management, or Business Continuity areas. Stay tuned as next week's show is one you will not want to miss. Jeffrey is the f...
27 Okt 20217min

Service Management Leadership - Watermelon, Kiwi, and Oranges
A brief discussion about the implications of metrics. Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned...
26 Okt 20218min



















