Service Management Leadership - Lack of IT Performance (from Vanson Bourne Report)
A brief discussion about 5 key takeaways from a recent Vanson Bourne report. Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership c...
25 Okt 20219min
David Cannon joins Jeffrey Tefertiller as the next guest on the Service Management Leadership Podcast
David is a prolific ITIL author and leader who discusses his new book on the podcast, "Acquiring and Managing Cloud Services". This book addresses much of the pain experienced by organizations seeking...
21 Okt 202135min
Morning Tea with Jeffrey - Aspects of a Successful CMDB
Each Wednesday, Jeffrey will be discussing topics in the technology, Service Management, or Business Continuity areas. Stay tuned as next week's show is one you will not want to miss. Jeffrey is the f...
20 Okt 20216min
Service Management Leadership - The Decline (and Importance) of Release and Deployment
A brief discussion about Release Management and Deployment Management Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communit...
19 Okt 202110min
Service Management Leadership - Strive to be the Best
A brief discussion about the pursuit of excellence Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as...
18 Okt 20217min
James Moy joins Jeffrey Tefertiller as the next guest on the Service Management Leadership Podcast
James brings a wealth of knowledge about the asset management world. This is republished from almost a year ago. Each week, Jeffrey will be interviewing guests from the technology, Service Management,...
14 Okt 202153min
Morning Tea with Jeffrey - Learning from the Facebook Disaster
Each Wednesday, Jeffrey will be discussing topics in the technology, Service Management, or Business Continuity areas. Stay tuned as next week's show is one you will not want to miss. Jeffrey is the f...
13 Okt 202110min
Service Management Leadership - Sometimes, Good Enough is Good Enough
A brief discussion about chasing perfection Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as next w...
12 Okt 20214min
