Service Management Leadership - Diving Deeper on Metrics
A brief discussion about Metrics Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as next week's show ...
11 Okt 202110min
Alex Fullick Joins the Service Management Leadership Podcast with Jeffrey Tefertiller
Alex joins Jeffrey to discuss his new book on the topic of Business Impact Analysis Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leade...
7 Okt 202152min
Morning Tea with Jeffrey - "The Great Resignation" Fallacy
Each Wednesday, Jeffrey will be discussing topics in the technology, Service Management, or Business Continuity areas. Stay tuned as next week's show is one you will not want to miss. Jeffrey is the f...
6 Okt 20218min
Service Management Leadership - Trust
A brief discussion about Trust Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as next week's show is...
5 Okt 20218min
Service Management Leadership - The Best Ability is Availability
A brief discussion about Availability Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as next week's ...
4 Okt 202110min
Cyrus Howells Joins the Service Management Leadership Podcast with Jeffrey Tefertiller
Cy joins Jeffrey to discuss Service Management process and maturity (this is republished from last December) Each week, Jeffrey will be interviewing guests from the technology, Service Management, or ...
30 Sep 202143min
Morning Tea with Jeffrey - Empathy
Each Wednesday, Jeffrey will be discussing topics in the technology, Service Management, or Business Continuity areas. Stay tuned as next week's show is one you will not want to miss. Jeffrey is the f...
29 Sep 20217min
Service Management Leadership - Solving the Conflict
A brief discussion about the disconnect between service providers and consumers Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadershi...
28 Sep 20217min
