
Service Management Leadership - Accelerating Rates of Change
A brief discussion about the upcoming rates of change Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned...
27 Sep 202110min

Rory Canavan Joins the Service Management Leadership Podcast with Jeffrey Tefertiller
David joins Jeffrey to discuss IT Asset Management Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as...
23 Sep 20211h 3min

Morning Tea with Jeffrey - Putting the "S" Back In
Each Wednesday, Jeffrey will be discussing topics in the technology, Service Management, or Business Continuity areas. Stay tuned as next week's show is one you will not want to miss. Jeffrey is the f...
22 Sep 20219min

Service Management Leadership - Context and Perspective
A brief discussion about the need for context Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as next...
21 Sep 20217min

Service Management Leadership - Co-creating Value
A brief discussion about how the service provider and consumer co-create value Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadershi...
20 Sep 20218min

David Cannon Joins the Service Management Leadership Podcast with Jeffrey Tefertiller
David joins Jeffrey to discuss ITIL4 and the ITIL4 book "Digital and IT Strategy". Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leade...
16 Sep 20211h 3min

Morning Tea with Jeffrey - Implementing a Tool ...
Each Wednesday, Jeffrey will be discussing topics in the technology, Service Management, or Business Continuity areas. Stay tuned as next week's show is one you will not want to miss. Jeffrey is the f...
15 Sep 20217min

Service Management Leadership - Focus on Desired Outcomes
A brief discussion about desired outcomes Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as next wee...
14 Sep 20216min



















