Morning Tea with Jeffrey - CMDB Cautionary Tales
Each Wednesday, Jeffrey will be discussing topics in the technology, Service Management, or Business Continuity areas. Stay tuned as next week's show is one you will not want to miss. Jeffrey is the f...
11 Aug 20219min
Service Management Leadership - Seeing Things From Our Consumers' Perspective
A brief discussion about seeing the consumption of IT services through the eyes of the consumer Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Cont...
10 Aug 20219min
Service Management Leadership - Experience Management
A brief discussion about Experience Management & XLAs Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned...
9 Aug 20217min
David Cannon Joins the Service Management Leadership Podcast with Jeffrey Tefertiller
David joins Jeffrey as the 42nd guest on the Service Management Leadership podcast. Topics are centered around ITIL4, Governance, and Strategy. THIS IS REPUBLISHED FROM A FEW WEEKS AGO. Each week, Je...
5 Aug 20211h 11min
Morning Tea with Jeffrey - CMDB as a cornerstone for growth of technology
Each Wednesday, Jeffrey will be discussing topics in the technology, Service Management, or Business Continuity areas. Stay tuned as next week's show is one you will not want to miss. Jeffrey is the f...
4 Aug 20215min
Service Management Leadership - Let's Build a Community
A brief discussion about trying to build a community Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned ...
3 Aug 20215min
Service Management Leadership - Focus on what is important
A brief discussion about looking at metrics through the eyes of the consumer Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership c...
2 Aug 20216min
Philip DeYoung Joins the Service Management Leadership Podcast with Jeffrey Tefertiller
Philip joins Jeffrey as the 41st guest on the Service Management Leadership podcast. Topics are centered around his ITSM journey, the merging of frameworks, and handling P1 Incidents. Each week, Jef...
29 Jul 202145min
