
Morning Tea with Jeffrey - How to do Change better
Each Wednesday, Jeffrey will be discussing topics in the technology, Service Management, or Business Continuity areas. Stay tuned as next week's show is one you will not want to miss. Jeffrey is the f...
28 Jul 202111min

Service Management Leadership - How easy is it to consume your services?
A brief discussion about looking at service consumption through the eyes of the consumer Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity ...
27 Jul 20218min

Service Management Leadership - Our customers need more
A brief discussion about why Experience Management is here to stay Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities...
26 Jul 20218min

David Ratcliffe Joins the Service Management Leadership Podcast with Jeffrey Tefertiller
David joins Jeffrey as the 40th guest on the Service Management Leadership podcast. Topics are centered around Pink22 Conference, Pink Elephant, and the new way of doing business. Each week, Jeffrey ...
22 Jul 202149min

Morning Tea with Jeffrey - How to fix the problem
Each Wednesday, Jeffrey will be discussing topics in the technology, Service Management, or Business Continuity areas. Stay tuned as next week's show is one you will not want to miss. Jeffrey is the f...
21 Jul 20217min

Service Management Leadership - Time is flowing by
A brief discussion about 2021 goals Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as next week's sh...
20 Jul 20215min

Service Management Leadership - It is not the tools fault
A brief discussion about ITSM and ITAM tools Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as next ...
19 Jul 20216min

Kenny Hosey Joins the Service Management Leadership Podcast with Jeffrey Tefertiller
Kenny joins Jeffrey as the 39th guest on the Service Management Leadership podcast. Topics are centered around ITIL4 and Digital Transformation. This is republished from a few weeks ago. Each week, J...
15 Jul 202138min



















