Service Management Leadership Podcast

Service Management Leadership Podcast

Thank you for visiting the Service Management Leadership Podcast. Our goal is to elevate conversations across the globe. This podcast platform will feature prominent leaders in the industry willing to share their expertise. Below, you will see a schedule of podcast hosts: ■ Monday: Jeffrey Tefertiller – Service Delivery topics ■ Wednesday: Kenneth Gonzalez ■ Thursday: Jeffrey Tefertiller – Service Management topics Please subscribe and rate wherever you listen to podcasts.

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Episoder(1196)

Beth Kaminsky Joins the Service Management Leadership Podcast with Jeffrey Tefertiller

Beth Kaminsky Joins the Service Management Leadership Podcast with Jeffrey Tefertiller

Beth joins Jeffrey as the 31st guest on the Service Management Leadership podcast. Topics are centered around IT Asset Management, both Hardware and Software Each week, Jeffrey will be interviewing g...

27 Mai 20211h 2min

Morning Tea with Jeffrey - Watermelon Metrics

Morning Tea with Jeffrey - Watermelon Metrics

Each Wednesday, Jeffrey will be discussing topics in the technology, Service Management, or Business Continuity areas. Stay tuned as next week's show is one you will not want to miss. Jeffrey is the f...

26 Mai 20217min

Service Management Leadership - Leading and Lagging Indicators

Service Management Leadership - Leading and Lagging Indicators

A brief discussion about leveraging leading indicators. Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tun...

25 Mai 20216min

Service Management Leadership - Three Things To Improve Your ITIL4 Transition

Service Management Leadership - Three Things To Improve Your ITIL4 Transition

A brief discussion about three variables needed to improve your ITIL4 transition. Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leaders...

24 Mai 20215min

David Billouz Joins The Service Management Leadership With Jeffrey Tefertiller

David Billouz Joins The Service Management Leadership With Jeffrey Tefertiller

The topics discussed in this episode revolve around how to transition to ITIL4. It originated from Jeffrey's new book, "ITIL4: The New Frontier". Each week, Jeffrey will be interviewing guests from th...

20 Mai 202137min

Morning Tea with Jeffrey - CMDB

Morning Tea with Jeffrey - CMDB

Each Wednesday, Jeffrey will be discussing topics in the technology, Service Management, or Business Continuity areas. Stay tuned as next week's show is one you will not want to miss. Jeffrey is the f...

19 Mai 20216min

Why I Decided Now Was The Right Time To Write The Book "ITIL4: The New Frontier:

Why I Decided Now Was The Right Time To Write The Book "ITIL4: The New Frontier:

A brief podcast of why Jeffrey Tefertiller wrote his new book at this time. If your organization needs help adopting ITIL4, reach out to Jeffrey to schedule a no-hassle conversation. Subscribe to this...

18 Mai 20213min

Service Management Leadership - A Different Paradigm For Service Management

Service Management Leadership - A Different Paradigm For Service Management

A brief discussion about how to change a trend impacting Service Management. Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership c...

17 Mai 20215min

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