Service Management Leadership Podcast

Service Management Leadership Podcast

Thank you for visiting the Service Management Leadership Podcast. Our goal is to elevate conversations across the globe. This podcast platform will feature prominent leaders in the industry willing to share their expertise. Below, you will see a schedule of podcast hosts: ■ Monday: Jeffrey Tefertiller – Service Delivery topics ■ Wednesday: Kenneth Gonzalez ■ Thursday: Jeffrey Tefertiller – Service Management topics Please subscribe and rate wherever you listen to podcasts.

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Episoder(1180)

Morning Tea with Jeffrey - Avoiding An Important Risk To Your Transformation

Morning Tea with Jeffrey - Avoiding An Important Risk To Your Transformation

Each Wednesday, Jeffrey will be discussing topics in the technology, Service Management, or Business Continuity areas. Stay tuned as next week's show is one you will not want to miss. Jeffrey is the f...

31 Mar 202110min

Service Management Leadership - How Much Money Are You Leaving On The Table?

Service Management Leadership - How Much Money Are You Leaving On The Table?

Just a brief video about how we can save money. We need the help of others. Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership co...

30 Mar 20216min

Service Management Leadership - We do not succeed alone

Service Management Leadership - We do not succeed alone

Just a brief video about how we cannot succeed on our own. We need the help of others. Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity le...

29 Mar 20211min

Second Annual Global ITAM Summit - Breakout Session - Piaras MacDonnell

Second Annual Global ITAM Summit - Breakout Session - Piaras MacDonnell

The Global ITAM Summit is a knowledge-sharing event with panel of esteemed guests helping organizations make great IT Asset Management decisions. In this episode, Piaras shares his expertise on IBM li...

25 Mar 202126min

Morning Tea with Jeffrey - The Trap of Sunk Cost Decision-Making

Morning Tea with Jeffrey - The Trap of Sunk Cost Decision-Making

Each Wednesday, Jeffrey will be discussing topics in the technology, Service Management, or Business Continuity areas. Stay tuned as next week's show is one you will not want to miss. Jeffrey is the f...

24 Mar 202116min

Service Management Leadership - Leveraging Momentum

Service Management Leadership - Leveraging Momentum

Just a brief video about leveraging momentum for your initiatives Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities....

23 Mar 20212min

Service Management Leadership - Improving how Service Management is viewed

Service Management Leadership - Improving how Service Management is viewed

Just a brief video about improving how Service Management is viewed. Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communit...

22 Mar 20214min

Service Management Leadership - Synergy between hardware asset management and software asset management

Service Management Leadership - Synergy between hardware asset management and software asset management

Just a brief video about synergy between hardware asset management and software asset management Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Con...

19 Mar 20212min

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