Ep 23: “In It to Win It!” — Setting Things Up for Success
In this episode, we continue our journey into the world of experiential learning and business simulations with Elton Dadow of GingrTech and talk about the preparation required to have a successful sim...
25 Jul 202421min
Service Management Leadership - Service Delivery - "Turning Fragility Into Agility"
In this episode, Jeffrey discusses the service delivery issues that caused him to write "Turning Fragility Into Agility", published June 26. Here is the link to purchase for $.99: https://www.amazon.c...
22 Jul 20248min
Service Management Leadership - Buying Guides
In this episode, Jeffrey discusses "who do you believe when making purchases?". Each week, Jeffrey will be sharing his knowledge on Service Delivery (Mondays) and Service Management (Thursdays). Jef...
18 Jul 20243min
Ep 22 - “Back to Reality” - Another Take on Simulations
In this episode, we are continuing our journey into the world of experiential learning and business simulations by conversing with Elton Dadow of GingrTech.
17 Jul 202425min
Service Management Leadership - Service Delivery - "Turning Fragility Into Agility"
In this episode, Jeffrey discusses the service delivery issues that caused him to write "Turning Fragility Into Agility", published June 26. Here is the link to purchase for $.99: https://www.amazon.c...
15 Jul 20246min
Service Management Leadership - Rethinking Transformation Skillsets
In this episode, Jeffrey discusses transformations. Each week, Jeffrey will be sharing his knowledge on Service Delivery (Mondays) and Management Management (Thursdays). Jeffrey is the founder of Se...
11 Jul 20244min
Service Management Leadership - Service Delivery - "Turning Fragility Into Agility"
In this episode, Jeffrey discusses the service delivery issues that caused him to write "Turning Fragility Into Agility", coming out June 26. Here is the link to purchase for $.99: https://www.amazon...
8 Jul 20245min
Service Management Leadership - Guest Host Luigi Ferri Talking About Project Concept
Luigi Ferri takes the mic to talk about Project Concept in this Service Management Leadership Podcast episode. Here is Luigi's LinkedIn profile: https://it.linkedin.com/in/theitsmpractice Each wee...
5 Jul 20244min
