
Episode 4 - "Technostress, Part 2"
In this episode, kengon wraps up his conversation with Hank Marquis on "Technostress," talking about impacts, assessment methods, and actions to take
28 Feb 202422min

David Cannon and Ken Jarvis Discuss Benefits of Incorporating ITIL - Cybersecurity
In this episode, David & Ken talk about how incorporating ITIL can benefit cybersecurity
27 Feb 20247min

Service Management Leadership - The Importance of ITIL/ITSM
A brief discussion about ITIL/ITSM from a tech beacon article Each week, Jeffrey will be sharing his knowledge on Service Management (Mondays) and Asset Management (Thursdays). Jeffrey is the founde...
26 Feb 20248min

Service Management Leadership - Guest Host Luigi Ferri Talking About Business Case
Luigi Ferri takes the mic to talk about Business Case in this Service Management Leadership Podcast episode. Here is Luigi's LinkedIn profile: https://it.linkedin.com/in/theitsmpractice Each week,...
23 Feb 20243min

Service Management Leadership - Technical Debt
A brief discussion about technical debt in the context of asset management Use this link to sign up for the Global ITAM Summit: https://forms.gle/ZGPCK8PbtxbvPupq6 Each week, Jeffrey will be shari...
22 Feb 20247min

Episode 003 - Technostress, Part 1
In this episode, kengon has his first guest -- Dr. Hank Marquis! The topic of the week is "Technostress" and you're not going to want to miss this one.
21 Feb 202418min

David Cannon and Ken Jarvis Discuss Benefits of Incorporating ITIL - Attract People
In this episode, David & Ken talk about how incorporating ITIL helps attract and retain people
20 Feb 20247min

Service Management Leadership - The Broad ITSM World
A brief discussion about ITSM Each week, Jeffrey will be sharing his knowledge on Service Management (Mondays) and Asset Management (Thursdays). Jeffrey is the founder of Service Management Leadersh...
19 Feb 20245min



















