201: Toxic Clients - Part 2
In this episode we'll delve deeper into how to avoid toxic clients, or at least minimize their toxicity as much as possible. Check out the prior episode for a full discussion of the key indicators o...
26 Apr 202228min
200: Getting Rid of Bad Clients
How much you enjoy your law practice depends on who you allow to become your clients. The key to avoiding bad clients is learning how to spot toxic people. It's also important to have procedures in pl...
19 Apr 202225min
199: The Ultimate KPI (the most important thing to measure in managing your practice)
If you're serious about managing a successful law practice, you should measure and track your Net Promoter Score. In this episode, you'll learn what the NPS is, how it's calculated, and how it can l...
12 Apr 202228min
198: How to Take a 1 Month Vacation (Interview with Andrew Legrand)
Business attorney Andrew Legrand is planning to go rafting in the Grand Canyon for 21 days during September, and will be completely out of touch with his law firm for a full month. How can he be sur...
5 Apr 202250min
197: Say No to More Things So You Can Focus on What Matters Most
If you want to create more freedom, wealth, and happiness in your life, you need to focus the vital few things that matter most, not the trivial many. This is hard to do, but worth it. Let me share ...
29 Mar 202223min
196: Best Practices for Adopting New Technology
What are the challenges and opportunities that come with adopting new technology? What are the best practices? In this episode, you'll learn the ideal process for adopting new technology so you don'...
22 Mar 202228min
195: The 2 Levels of Knowledge (Physicist & Chauffeur)
There are dangers in getting caught up in the minutiae of technology, and not thinking deeply enough. We need to not let technology confuse us. The most important things lie beyond the realm of "cha...
15 Mar 202216min
194 - Effective Information Processing for Lawyers
Lawyers need to learn the new rules for effective, efficient information processing. These rules have arisen because the information we deal with has become increasingly digital. That part is obvious,...
8 Mar 202228min
