Episode 33: Keys to Effective Outsourcing
The best success with outsourcing comes when you hire people to do specialized tasks, that are important and recurring. And if those tasks only require part-time work then they're ideal for outsourcin...
12 Feb 201912min
Episode 32: The 5 Levels of Delegation
To succeed in delegating work you need to be realistic about the challenges you'll face, and how to overcome those challenges. One of the most common misjudgments we tend to make is assuming that othe...
5 Feb 201913min
Episode 31: The Hidden Logic of Human Nature
Few people are aware of the powerful (but hidden) subconscious forces that guide our decisions and shape our motivations. Understanding this is key if you want to succeed in pretty much every area of ...
29 Jan 20198min
Episode 30: Automation - Keeping It In Perspective
Automation has great promise for making your law practice run smoother with less overhead. But it has to be approached with the proper perspective. And you need to thoughtfully prioritize your automat...
22 Jan 201910min
Episode 29: The Power of Systems
In this episode, I discuss the reasons why systems are so powerful, and why you need to work to define and document systems in your practice. Technology, in particular, requires a systematic approach....
15 Jan 201910min
Episode 28: The Importance of Vision and Goals
(This recording was made with a lesser quality mic, so forgive the atypical quality) The key to a successful practice starts with creating your ideal vision of what you want your firm to be like. As S...
8 Jan 201915min
Episode 27: Online Reputation & Review Services
The best way to market yourself is to build trust and prove that you're trustworthy. Review & Reputation services can help you do that easily. Online services like Birdeye or Podium aren't inexpensive...
18 Des 201817min
Episode 26: Collecting Client Feedback
Lawyers need to be better attuned to what their clients think and feel about their experiences dealing with their lawyers and the legal system as a whole. If you collect feedback with the right proces...
11 Des 201820min
