How to Handle Product Delays and Customer Expectations
Signup for the FREE Masterclass: https://www.thecustomersuccesspro.com/masterclassIn this episode, Anika Zubair discusses the critical topic of handling product delays in customer success. She emphasi...
27 Aug 202518min
Top Mistakes to Avoid as a Customer Success Leader
The CS Promotion Tracker: https://www.thecustomersuccesspro.com/offers/wh6BFvEcIn this episode, Anika Zubair discusses the common mistakes made by customer success leaders and how to avoid them. She e...
20 Aug 202526min
Creating a Customer-Centric Culture at Your company
The CS Promotion Tracker: https://www.thecustomersuccesspro.com/offers/wh6BFvEcIn this episode of the Customer Success Pro Podcast, Anika Zubair discusses the importance of building a customer-centric...
13 Aug 202524min
Moving from Customer Service to Customer Success with Lena Theres Zimmermann
Join the VIP Waitlist for RevUP: https://www.thecustomersuccesspro.com/revupIn this episode, Anika Zubair discusses the transition from customer service to customer success with Lena Therese Zimmerman...
6 Aug 202555min
How to Get Promoted in Customer Success: Build a Personal Development Plan That Works
The CS Promotion Tracker: https://www.thecustomersuccesspro.com/offers/wh6BFvEc?coupon_code=PODCAST50In this episode of the Customer Success Pro Podcast, Anika Zubair emphasizes the importance of taki...
30 Jul 202523min
Active Listening in Customer Success: The Skill That Changes Everything
Download the FREE Revenue guide: https://thecustomersuccesspro.com/resourcesIn this episode of the Customer Success Pro Podcast, Anika Zubair emphasizes the critical role of active listening in custom...
23 Jul 202523min
Mastering Time Management in Customer Success
Signup for the RevUP Academy: https://www.thecustomersuccesspro.com/revupIn this episode of The Customer Success Pro podcast, Anika Zubair discusses the common challenges faced by customer success pro...
16 Jul 202533min
TTV Explained: How To Deliver Customer Value Faster in Customer Success
Signup for the RevUP Academy: https://www.thecustomersuccesspro.com/revupIn this episode of the Customer Success Pro Podcast, Anika Zubair discusses the critical metric of Time to Value (TTV) in custo...
9 Jul 202522min
