The Exchange
Welcome to The Exchange, where the pulse of market research beats stronger, brought to you by industry veterans, Lenny Murphy and Karen Lynch. Every week, we take a look at the latest trends, insights, and discussions that are shaping the world of market research. Whether you're a professional looking to sharpen your skills or just curious about the dynamics of market landscapes, this podcast is your gateway to staying informed and ahead of the curve. Originally live every Friday across LinkedIn, YouTube, and Facebook, we've curated the best moments and key takeaways right here for you. Tune in to not just keep pace, but to lead in the ever-evolving market research arena.

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Episoder(64)

87 - Synthetic Focus Groups Are Here! Can AI Really Replace Real People?

87 - Synthetic Focus Groups Are Here! Can AI Really Replace Real People?

Over half of web traffic is now AI bots. Synthetic focus groups are replacing human conversations. A $13 million investment is betting on 3D AI for consumer research.Is your data contaminated? Can art...

2 Jun 202536min

86 - Tech Is Moving Fast—Can Research Keep Up?

86 - Tech Is Moving Fast—Can Research Keep Up?

AI is moving fast—and market research is racing to keep up. In this episode, Lenny and Karen break down the mergers, product launches, and ethical debates reshaping our industry. From digital twins to...

27 Mai 202538min

85 - AI's Double Edge: Innovation, Ethics, and the Changing Face of Research

85 - AI's Double Edge: Innovation, Ethics, and the Changing Face of Research

AI isn't just changing our tools—it's forcing us to redefine what it means to deliver value.Karen Lynch and Lenny Murphy examine this transformation through critical developments: Press Ganey's acquis...

23 Mai 202536min

80 - How AI and New Ad Models Are Transforming the Insights Industry

80 - How AI and New Ad Models Are Transforming the Insights Industry

Industry heavyweights are flocking to IIEX North America as research and advertising undergo a major transformation. We'll dive into why Roblox is paying players to watch ads, how AI is becoming the u...

16 Mai 202536min

81 - When Algorithms Make the Purchase: Marketing's AI Turning Point

81 - When Algorithms Make the Purchase: Marketing's AI Turning Point

Karen and Lenny dive into the wild frontier of marketing tech—where a $60M bet on Cint and Neurons’ bold U.S. move hint at seismic shifts ahead. We explore how AI is not just streamlining workflows, b...

16 Mai 202537min

82 - When Good Data Goes Bad: The $10M Fraud Shaking the Industry

82 - When Good Data Goes Bad: The $10M Fraud Shaking the Industry

A $10 million fraud case has rocked the market research world—exposing major cracks in data quality, vendor accountability, and supply chain transparency. This episode dives into what went wrong, why ...

16 Mai 202536min

83 - Trust in Ruins: When Fraud Shatters Research Foundations and AI Blurs Reality

83 - Trust in Ruins: When Fraud Shatters Research Foundations and AI Blurs Reality

Trust in flames? The market research world reels from the SliceMR fraud bombshell while battling an alarming new frontier: apps designed specifically to help people cheat in interviews and relationshi...

16 Mai 202542min

84 - Crime Scenes & Clean Data: When Research Gets Real

84 - Crime Scenes & Clean Data: When Research Gets Real

Data quality is under fire — and the industry is fighting back. Fresh from IIEX, Karen Lynch shares how market researchers are tackling fraud with interactive games, new tech (like eye-tracking and Li...

16 Mai 202537min

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