Why IT Maturity Is the Hidden Risk in IT Carve-Outs
In this episode of The ITSM Practice Podcast, Luigi Ferri explains why IT maturity is the decisive factor in successful IT carve-outs. From dependency mapping to ITIL v3 governance and continuity stre...
24 Feb 8min
Why ITIL 4 Is Critical for HITRUST Success
HITRUST certification is not a shortcut to trust. In this episode of The ITSM Practice Podcast, Luigi Ferri explains why real success with HITRUST depends on operational maturity, disciplined processe...
17 Feb 8min
FISMA in the Cloud: What Midsize Security Teams Need to Know
In this episode of The ITSM Practice Podcast, we explore what FISMA really means for midsize, cloud-native security teams. Using real-world scenarios, we explain why FISMA was built for federal system...
10 Feb 8min
ISO 27001 & ISO 42001: Governing AI Risk
As AI expands the security perimeter, CISOs face new questions about data, trust, and accountability. This episode explains how combining ISO/IEC 27001 and ISO/IEC 42001 creates a unified governance e...
3 Feb 9min
Payment Security by Design with PCI P2PE
In this episode of The ITSM Practice Podcast, Luigi Ferri explains why PCI P2PE is not just encryption but a security-by-design discipline. Learn how point-to-point encryption eliminates clear-text ca...
27 Jan 9min
ITIL v3 as the Backbone of eSIM Security
In this episode of The ITSM Practice Podcast, Luigi Ferri explains how ITIL v3 processes enable compliance with GSMA SAS-SM for secure eSIM provisioning. Discover how governance, service design, chang...
20 Jan 11min
Why Mature ITSM Programs Fail?
Why do mature ITSM programs still fail? This episode explores the hidden risks behind ITSM stagnation, loss of executive sponsorship, outdated KPIs, rigid processes, and misaligned culture. Learn how ...
13 Jan 9min
From Readiness to Action: Building Your AI Roadmap
In this episode of The ITSM Practice Podcast, Luigi Ferri moves from AI theory to execution, explaining how medium-sized organizations can define AI use cases, assess data and infrastructure, build sk...
6 Jan 9min
