UVP 154 Age Of Pet Insurance
This week’s episode is brought to you, ad free, by our sponsor - Pets Best Pet Health Insurance. This week on the podcast, Dr. Roark and Stephanie have the pleasure of spending some time with their fr...
8 Des 202148min
UVP 153 It’s Not the End of the World
This week on the podcast, Dr. Roark and Stephanie tackle a topic from the mailbag. We received an email from Dr. It’s Not the End of the World. They are struggling with a CSR on the team who seems to ...
1 Des 20211h 5min
UVP 152 We Aren’t Broken (The Stories We Tell Ourselves Matter)
This week on the podcast, Dr. Roark and Stephanie tackle a letter from the mailbag. We received a note from a veterinary technician who is feeling very frustrated with the language that our industry i...
24 Nov 20211h 1min
UVP 151 Doctor Sensitive Can’t Take Criticism
This week on the podcast, Dr. Roark and Stephanie tackle a letter from the mailbag. A practice owner wrote in, feeling very frustrated by an associate doctor on their team who is struggling significan...
17 Nov 20211h 2min
UVP 150 HOF When Bad Reviews Come On Sunday
"This week on the Uncharted Veterinary Podcast, Dr. Andy Roark and practice management goddess Stephanie Goss celebrate 100 episodes by wildly disagreeing on what to do when a scathing review comes in...
10 Nov 202153min
UVP 149 Common Sense Problem Solving Isn’t Very Common
This week on the podcast, Dr. Roark and Stephanie tackle a series of questions posed by a Practice Manager. The manager is wondering how to get the team to take accountability and problem solve BEFORE...
3 Nov 202151min
UVP 148 HOF Where Do You Find New Hires?!
HOF Episode 113 This week on the Uncharted Veterinary Podcast, Dr. Andy Roark and Practice Management Goddess Stephanie Goss go to the mailbag: “We are short staffed and getting shorter by the minut...
27 Okt 202155min
UVP 147 The Team is Acting Badly
This week on the podcast, Dr. Roark and Stephanie tackle a topic they were discussing with a colleague recently. This colleague is in a position where they bought a practice a few years ago that came ...
20 Okt 20211h
