An Interview with DisrupTV Co-Host and Constellation Research Principal Analyst, Ray Wang
In this week's episode of Winning Digital Customers The Podcast, we sit down with the Founder, Chairman, and Principal Analyst of Constellation Research–a Silicon Valley-based company focused on looki...
28 Apr 202232min
Episode 1: Royal Canin's Global Chief Digital Officer, Pierre-Charles Parsy | Winning Digital Customers
Welcome back to another season of Winning Digital Customers The Podcast! In this week's premier episode, we are joined by the Global Chief Digital Officer of Royal Canin, one of the largest global bra...
21 Apr 202232min
Winning Digital Customers: Season 4 Trailer
We’re kicking off this season with some of today’s biggest names in the digital transformation space. You’ll hear me interview and get exclusive insights from the CTO of TIME, the Chief Research and A...
12 Apr 20221min
Why All Employees Are Valuable to Digital Transformation | Winning Digital Customers
Join Howard for a discussion about the four different categories of employees, including Gatekeepers, Insight Owners, Builders and Operators. He'll walk through who fits into each category why all of ...
17 Feb 202223min
New York Times Bestselling Author and Certified Tequila Sommelier, Jay Baer | Winning Digital Customers
In this episode, Howard is joined by New York Times Bestselling Author and Certified Tequila Sommelier, Jay Baer. Jay sits down to talk about what brands like Chewy are doing right, the crucial alignm...
10 Feb 202231min
Chief Customer Officer at Mailchimp, Carine Roman | Winning Digital Customers
In this week's episode, Chief Customer Officer at Mailchimp, Carine Roman, joins Howard to talk about what being "customer-centric" means to her, how large companies can create customer intimacy at sc...
3 Feb 202237min
The Downsides of Improving Customer Experience | Winning Digital Customers
In today's episode, Howard sits down to talk about ways to combat some of the perceived downsides of creating a great customer experience. Howard refutes common worries digital transformation cynics m...
27 Jan 202223min
One of the Top 25 Global Thought Leaders of 2021, Stacy Sherman | Winning Digital Customers
In this week's episode, one of the top 25 global thought leaders of 2021 and award-winning certified customer experience keynote speaker, Stacy Sherman, joins Howard to discuss what companies may be g...
20 Jan 202233min
