Winning Digital Customers

Winning Digital Customers

Winning Digital Customers | The Podcast is a live-interview style podcast focused on stories of large-scale digital transformations, told by the people who led them. We're showcasing the names, faces and stories of the folks who have been the impetus behind many major brands’ digital transformations, and taking a look at digital transformations in the context of the major areas in which digital has changed how and where we do business.

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Episoder(71)

Chief Digital Officer at Customers Bank, Dan Armstrong | Winning Digital Customers

Chief Digital Officer at Customers Bank, Dan Armstrong | Winning Digital Customers

In today's episode, Chief Digital Officer at Customers Bank, Dan Armstrong, sits down to talk about his experience launching digital products and channels in 43 countries throughout Africa, Asia, Euro...

13 Jan 202232min

What You Miss When You Assume | Winning Digital Customers

What You Miss When You Assume | Winning Digital Customers

We're ringing in the New Year with an episode dedicated to unlocking new perspectives. Have you ever wondered why we refer to ending a phone call as "hanging up" the phone? Or why we say "rolling up" ...

6 Jan 202219min

One of 2021's Top Influential Leaders in Hospitality, Adele Gutman | Winning Digital Customers

One of 2021's Top Influential Leaders in Hospitality, Adele Gutman | Winning Digital Customers

We're rounding out the year with one of 2021's Top Influential Leaders in Hospitality and the creator of The Five Star Review System, Adele Gutman. Adele sits down to talk about empowering her teams, ...

30 Des 202141min

SVP, Marketing and Communications at Navy Federal Credit Union, Pam Piligian | Winning Digital Customers

SVP, Marketing and Communications at Navy Federal Credit Union, Pam Piligian | Winning Digital Customers

In this week's episode, Howard is joined by the SVP, Marketing and Communications at Navy Federal Credit Union, Pam Piligian, as she reveals the secrets behind being the six-time recipient of Forreste...

23 Des 202135min

The 4 Keys to Effective Teamwork | Winning Digital Customers

The 4 Keys to Effective Teamwork | Winning Digital Customers

As 2021 comes to a close, Howard examines key strategies that you can use to guide your teams to work more effectively together, and four areas that those strategies fall under: Goals, Vocabulary, Inf...

16 Des 202119min

Former Chief Commercial and Experience Officer at Vineyard Vines and Founder of D.O.B, Noah Treshnell | Winning Digital Customers

Former Chief Commercial and Experience Officer at Vineyard Vines and Founder of D.O.B, Noah Treshnell | Winning Digital Customers

In this week's episode, we're joined by the former Chief Commercial and Experience Officer at Vineyard Vines and Founder of D.O.B, Noah Treshnell. Noah talks about learnings from his extensive career ...

9 Des 202141min

Former Chief Product, Technology, and News Strategist at The Wall Street Journal, Louise Story | Winning Digital Customers

Former Chief Product, Technology, and News Strategist at The Wall Street Journal, Louise Story | Winning Digital Customers

In this week's episode, Howard sits down with the former Chief Product, Technology, and News Strategist at The Wall Street Journal, Louise Story. Louise discusses how her career in media and how her u...

2 Des 202135min

The Great Resignation: Why It’s Happening and What To Do

The Great Resignation: Why It’s Happening and What To Do

In September 2021, a record number of Americans —4.4 million, to be exact — quit their jobs. And the trend of employees exiting the workforce doesn't seem to be slowing down anytime soon. Howard sits ...

25 Nov 202136min

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