BONUS: When AI Knows Your Emotional Triggers Better Than You Do — Navigating Mindfulness in the AI Age | Mo Edjlali
Scrum Master Toolbox Podcast: Agile storytelling from the trenches29 Nov

BONUS: When AI Knows Your Emotional Triggers Better Than You Do — Navigating Mindfulness in the AI Age | Mo Edjlali

BONUS: When AI Knows Your Emotional Triggers Better Than You Do — Navigating Mindfulness in the AI Age

In this thought-provoking conversation, former computer engineer and mindfulness leader Mo Edjlali explores how AI is reshaping human meaning, attention, and decision-making. We examine the critical question: what happens when AI knows your emotional triggers better than you know yourself? Mo shares insights on remaining sovereign over our attention, avoiding dependency in both mindfulness and technology, and preparing for a world where AI may outperform us in nearly every domain.

From Technology Pioneer to Mindfulness Leader

"I've been very heavily influenced by technology, computer engineering, software development. I introduced DevOps to the federal government. But I have never seen anything change the way in which human beings work together like Agile." — Mo Edjlali

Mo's journey began in the tech world — graduating in 1998, he was on the front line of the internet explosion. He remembers the days before the internet, watched online multiplayer games emerge in 1994, and worked on some of the most complicated tech projects in federal government. Technology felt almost like magic, advancing at a logarithmic rate faster than anything else. But when Mo discovered mindfulness practices 12-15 years ago, he found something equally transformative: actual exercises to develop emotional intelligence and soft skills that the tech world talked about but never taught. Mindfulness provided logical, practical methods that didn't require "woo-woo" beliefs — just practice that fundamentally changed his relationship with his mind. This dual perspective — tech innovator and mindfulness teacher — gives Mo a unique lens for understanding where we're headed.

The Shift from Liberation to Dependency

"I was fortunate enough, the teachers I was exposed to, the mentality was very much: you're gonna learn how to meditate on your own, in silence. There is no guru. There is no cult of personality." — Mo Edjlali

Mo identifies a dangerous drift in the mindfulness movement: from teaching independence to creating dependency. His early training, particularly a Vipassana retreat led by S.N. Goenka, modeled true liberation — you show up for 10 days, pay nothing, receive food and lodging, learn to meditate, then donate what you can at the end. Critically, you leave being able to meditate on your own without worshiping a teacher or subscribing to guided meditations. But today's commercialized mindfulness often creates the opposite: powerful figures leading fiefdoms, consumers taught to listen to guided meditations rather than meditate independently. This dependency model mirrors exactly what's happening with AI — systems designed to make us rely on them rather than empower our own capabilities. Recognizing this parallel is essential for navigating both fields wisely.

AI as a New Human Age, Not Just Another Tool

"With AI, this is different. This isn't like mobile computing, this isn't like the internet. We're entering a new age. We had the Bronze Age, the Iron Age, the Industrial Age. When you enter a new age, it's almost like knocking the chess board over, flipping the pieces upside down. We're playing a new game." — Mo Edjlali

Mo frames AI not as another technology upgrade but as the beginning of an entirely new human age. In a new age, everything shifts: currency, economies, government, technology, even religions. The documentary about the Bronze Age collapse taught him that when ages turn over, the old rules no longer apply. This perspective explains why AI feels fundamentally different from previous innovations. ChatGPT 2.0 was interesting; ChatGPT 3 blew Mo's mind and made him realize we're witnessing something unprecedented. While he's optimistic about the potential for sustainable abundance and extraordinary breakthroughs, he's also aware we're entering both the most exciting and most frightening time to be alive. Everything we learned in high school might be proven wrong as AI rewrites human knowledge, translates animal languages, extends longevity, and achieves things we can't even imagine.

The Mental Health Tsunami and Loss of Purpose

"If we do enter the age of abundance, where AI could do anything that human beings could do and do it better, suddenly the system we have set up — where our purpose is often tied to our income and our job — suddenly, we don't need to work. So what is our purpose?" — Mo Edjlali

Mo offers a provocative vision of the future: a world where people might pay for jobs rather than get paid to work. It sounds crazy until you realize it's already happening — people pay $100,000-$200,000 for college just to get a job, politicians spend millions to get elected. If AI handles most work and we enter an age of abundance, jobs won't be about survival or income — they'll be about meaning, identity, and social connection. This creates three major crises Mo sees accelerating: attacks on our focus and attention (technology hijacking our awareness), polarization (forcing black-and-white thinking), and isolation (pushing us toward solo experiences). The mental health tsunami is coming as people struggle to find purpose in a world where AI outperforms them in domain after domain. The jobs will change, the value systems will shift, and those without tools for navigating this transformation will suffer most.

When AI Reads Your Mind

"Researchers at Duke University had hooked up fMRI brain scanning technology and took that data and fed it into GPT 2. They were able to translate brain signals into written narrative. So the implications are that we could read people's minds using AI." — Mo Edjlali

The future Mo describes isn't science fiction — it's already beginning. Three years ago, researchers used early GPT to translate brain signals into written text by scanning people's minds with fMRI and training AI on the patterns. Today, AI knows a lot about heavy users like Mo through chat conversations. Tomorrow, AI will have video input of everything we see, sensory input from our biometrics (pulse, heart rate, health indicators), and potentially direct connection to our minds. This symbiotic relationship is coming whether we're ready or not. Mo demonstrates this with a personal experiment: he asked his AI to tell him about himself, describe his personality, identify his strengths, and most powerfully — reveal his blind spots. The AI's response was outstanding, better than what any human (even his therapist or himself) could have articulated. This is the reality we're moving toward: AI that knows our emotional triggers, blind spots, and patterns better than we do ourselves.

Using AI as a Mirror for Self-Discovery

"I asked my AI, 'What are my blind spots?' Human beings usually won't always tell you what your blind spots are, they might not see them. A therapist might not exactly see them. But the AI has... I've had the most intimate kind of conversations about everything. And the response was outstanding." — Mo Edjlali

Mo's approach to AI is both pragmatic and experimental. He uses it extensively — at the level of teenagers and early college students who are on it all the time. But rather than just using AI as a tool, he treats it as a mirror for understanding himself. Asking AI to identify your blind spots is a powerful exercise because AI has observed all your conversations, patterns, and tendencies without the human limitations of forgetfulness or social politeness. Vasco shares a similar experience using AI as a therapy companion — not replacing his human therapist, but preparing for sessions and processing afterward. This reveals an essential truth: most of us don't understand ourselves that well. We're blind navigators using an increasingly powerful tool. The question isn't whether AI will know us better than we know ourselves — that's already happening. The question is how we use that knowledge wisely.

The Danger of AI Hijacking Our Agency

"There's this real danger. I saw that South Park episode about ChatGPT where his wife is like, 'Come on, put the AI down, talk to me,' and he's got this crazy business idea, and the AI keeps encouraging him along. It's a point where he's relying way too heavily on the AI and making really poor decisions." — Mo Edjlali

Not all AI use is beneficial. Mo candidly admits his own mistakes — sometimes leaning into AI feedback over his actual users' feedback for his Meditate Together app because "I like what the AI is saying." This mirrors the South Park episode's warning about AI dependency, where the character's AI encourages increasingly poor decisions while his relationships suffer. Social media demonstrates this danger at scale: AI algorithms tuned to steal our attention and hijack our agency, preventing us from thinking about what truly matters — relationships and human connection. Mo shares a disturbing story about Zoom bombers disrupting Meditate Together sessions, filming it, posting it on YouTube where it got 90,000 views, with comments thanking the disruptors for "making my day better." Technology created a cannibalistic dynamic where teenagers watched videos of their mothers, aunts, and grandmothers being harassed during meditation. When Mo tried to contact Google, the company's incentive structure prioritized views and revenue over human decency. Technology combined with capitalism creates these dangerous momentum toward monetizing attention at any cost.

Remaining Sovereign Over Your Attention

"Traditionally, mindfulness does an extraordinary job, if you practice right, to help you regain your agency of your focus and concentration. It takes practice. But reading is now becoming a concentration practice. It's an actual practice." — Mo Edjlali

Mo identifies three major symptoms affecting us: attacks on focus/attention, polarization into black-and-white thinking, and isolation. Mindfulness practices directly counter all three — but only if practiced correctly. Training attention, focus, and concentration requires actual practice, not just listening to guided meditations. Mo offers practical strategies: reading as concentration practice (asking "does anyone read anymore?" recognizing that sustained reading now requires deliberate effort), turning off AirPods while jogging or driving to find silence, spending time alone with your thoughts, and recognizing that we were given extraordinary power (smartphones) with zero training on how to be aware of it. Older generations remember having to rewind VHS tapes — forced moments of patience and stillness that no longer exist. We need to deliberately recreate those spaces where we're not constantly consuming entertainment and input.

Dialectic Thinking: Beyond Polarization

"I saw someone the other day wear a shirt that said, 'I'm perfect the way I am.' That's one-dimensional thinking. Two-dimensional thinking is: you're perfect the way that you are, and you could be a little better." — Mo Edjlali

Mo's book OpenMBSR specifically addresses polarization by introducing dialectic thinking — the ability to hold paradoxes and seeming contradictions simultaneously. Social media and algorithms push us toward one-dimensional, black-and-white thinking: good/bad, right/wrong, with me/against me. But reality is far more nuanced. The ability to think "I'm perfect as I am AND I can improve" or "AI is extraordinary AND dangerous" is essential for navigating complexity. This mirrors the tech world's embrace of continuous improvement in Agile — accepting where you are while always pushing for better. Chess players learned this years ago when AI defeated humans — they didn't freak out, they accepted it and adapted. Now AI in chess doesn't just give answers; it helps humans understand how it arrived at those answers. This partnership model, where AI coaches us through complexity rather than simply replacing us, represents the healthiest path forward.

Building Community, Not Dependency

"When people think to meditate, unfortunately, they think, I have to do this by myself and listen to guided meditation. I'm saying no. Do it in silence. If you listen to guided meditation, listen to guided meditation that teaches you how to meditate in silence. And do it with other people, with intentional community." — Mo Edjlali

Mo's OpenMBSR initiative explicitly borrows from the Agile movement's success: grassroots, community-centric, open source, transparent. Rather than creating fiefdoms around cult personalities, he wants mindfulness to spread organically through communities helping communities. This directly counters the isolation trend that technology accelerates. Meditate Together exists specifically to create spaces where people meditate with other human beings around the world, with volunteer hosts holding sessions. The model isn't about dependency on a teacher or platform — it's about building connection and shared practice. This aligns perfectly with how the tech world revolutionized collaborative work through Agile and Scrum: transparent, iterative, valuing individuals and interactions. The question for both mindfulness and AI adoption is whether we'll create systems that empower independence and community, or ones that foster dependency and isolation.

Preparing for a World Where AI Outperforms Humans

"AI is going to need to kind of coach us and ease us into it, right? There's some really dark, ugly things about ourselves that could be jarring without it being properly shared, exposed, and explained." — Mo Edjlali

Looking at his children, Mo wonders what tools they'll need in a world where AI may outperform humans in nearly every domain. The answer isn't trying to compete with AI in calculation, memory, or analysis — that battle is already lost. Instead, the essential human skills become self-awareness, emotional intelligence, dialectic thinking, community building, and maintaining agency over attention and decision-making. AI will need to become a coach, helping humans understand not just answers but how it arrived at those answers. This requires AI development that prioritizes human growth over profit maximization. It also requires humans willing to do the hard work of understanding themselves — confronting blind spots, managing emotional triggers, practicing concentration, and building genuine relationships. The mental health tsunami Mo predicts isn't inevitable if we prepare now by teaching these skills widely, building community-centric systems, and designing AI that empowers rather than replaces human wisdom and connection.

About Mo Edjlali

Mo Edjlali is a former computer engineer, and also the founder and CEO of Mindful Leader, the world's largest provider of Mindfulness-Based Stress Reduction training. Mo's new book Open MBSR: Reimagining the Future of Mindfulness explores how ancient practices can help us navigate the AI revolution with awareness and resilience.

You can learn more about Mo and his work at MindfulLeader.org, check out Meditate Together, and read his articles on AI's Mind-Reading Breakthrough and AI: Not Another Tool, but a New Human Age.

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CTO Series: Scaling Engineering Teams and Aligning Tech with Business Goals With Toni Sallanmaa

CTO Series: Scaling Engineering Teams and Aligning Tech with Business Goals With Toni Sallanmaa

CTO Series: Toni Sallanmaa on Scaling Engineering Teams and Aligning Tech with Business Goals In this BONUS episode, we explore the journey of scaling technology teams and maintaining alignment between engineering and business objectives with Toni Sallanmaa, CTO at Funidata. Toni shares invaluable insights from leading the development of Sisu, a cutting-edge student information system serving over 100,000 Finnish university users, and discusses practical strategies for growing engineering organizations while preserving company culture. The Genesis of Leadership in Technology "I understood what I was really responsible for. I'm interested in the business we are running—the business adds meaning to the work." Toni's approach to technology leadership was fundamentally shaped by a pivotal moment early in his career when he first gained influence over system development and technology choices. After working with large-scale systems for 20 years, this moment of responsibility revelation transformed his perspective from purely technical to business-focused. He emphasizes that infinite curiosity drives success in tech businesses, and understanding the business context gives meaningful purpose to technical work. Bridging the Gap Between Tech and Product "Don't separate Tech from Product. We established a common language between product and technology people." One of Toni's most significant insights centers on eliminating the traditional divide between technology and product teams. As Funidata grew from a small startup to a 70-person organization, the challenges of maintaining alignment became apparent. Their solution involved several key practices: Teaching developers the language of the product domain Banning confusing technical terms that create communication barriers Workshopping product language to ensure clarity Keeping entity names deliberately vague until true understanding emerges This approach draws heavily from Domain Driven Design principles, creating a unified vocabulary that enables seamless collaboration. Collaborative Planning and Transparency "We use transparency as a collaboration technique. Every team sees what's being proposed as a goal for the next quarter." Funidata implements a unique "marketplace of goals" approach during their quarterly big room planning sessions. Rather than using scaled agile frameworks, they focus on transparency and collaborative goal-setting. Teams present their high-level quarterly plans to each other, creating visibility across the organization. Product owners are embedded within teams, keeping communication distances short and ensuring alignment between technical execution and business objectives. Future-Forward Roadmapping "We talk about the higher level ideas regularly, but let them bubble up from the community. We hold internal hackathons." Toni's approach to roadmapping balances strategic vision with grassroots innovation. They maintain an internal technology roadmap that addresses emerging trends like AI, while allowing ideas to organically emerge from the engineering community. Internal hackathons serve as catalysts for innovation, providing structured opportunities for teams to explore new technologies and approaches that might inform future roadmap decisions. Scaling Challenges and Cultural Preservation "The biggest challenge is not technology, it was the rapid scaling of technology teams. When you scale up, keep the culture in mind." The most significant challenge Toni faced wasn't technical but organizational—rapidly scaling teams while preserving company culture. Growing from 10 to 50 people required evolving processes, from establishing internal forums for architectural discussions to implementing continuous integration flows. The key was identifying pain points proactively and maintaining open discussions with team members throughout the scaling process. Strengthening company culture became essential to successful growth. AI's Impact on Software Development "Productivity is on the rise. We see opportunities like generating test data, but we have strict requirements for cybersecurity, which puts pressure on code quality." Toni views AI's impact on software development with cautious optimism. While productivity gains are evident, particularly in areas like test data generation, the stringent cybersecurity requirements in their domain mean that AI hasn't yet significantly improved code quality where it matters most. The technology shows promise, but implementation must be carefully considered within the context of security and quality requirements. Measuring Engineering Success "We use DORA and SPACE framework. We measure how much of our work is KTLO (Keep The Lights On) and how much is elective development." Funidata employs both DORA and SPACE frameworks to measure engineering organization success. From SPACE, they particularly focus on measuring software team wellbeing, while also tracking the balance between "Keep The Lights On" (KTLO) work and elective development. Using JIRA connected to a data warehouse, they mine extensive data that serves both leadership decision-making and team improvement efforts, ensuring metrics benefit everyone in the organization. Influential Leadership Resources "The organizational books have been more influential to me than purely technical ones." Toni emphasizes that organizational leadership books have shaped his CTO approach more than technical resources. Two key influences stand out: "Team Topologies" for understanding how to structure and scale engineering teams effectively, and "Radical Candor" for building authentic, productive relationships within the organization. You can find a BONUS episode on Team Topologies with the authors Matthew Skeltton and Manuel Pais. About Toni Sallanmaa Toni leads technology and engineering at Funidata, developing Sisu—a cutting-edge student information system serving over 100,000 Finnish university users. Passionate about agile methodologies, system architecture, and software engineering, Toni specializes in technology management, software lifecycle, OOP, and relational databases to deliver innovative, scalable solutions in higher education tech. You can connect with Toni Sallanmaa on LinkedIn.

6 Sep 40min

The Visionary vs The Micromanager - Two Product Owner Extremes | Mariano

The Visionary vs The Micromanager - Two Product Owner Extremes | Mariano

Mariano Gontchar: The Micromanagement Trap—When PO's Good Intentions Harm Agile Team Performance Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. The Great Product Owner: The Visionary Leader During an agile transformation project modernizing a build system with multiple stakeholders, Mariano worked with an exceptional Product Owner who demonstrated the power of clear vision and well-defined roadmaps. This visionary Product Owner successfully navigated complex stakeholder relationships by maintaining focus on the product vision while providing clear direction through structured roadmap planning, enabling the team to deliver meaningful results in a challenging environment. The Bad Product Owner: The Task-Manager Micromanager Mariano encountered a well-intentioned Product Owner who fell into the task-manager anti-pattern, becoming overly detail-oriented and controlling. This Product Owner provided extremely detailed story descriptions and even specified who should do what tasks instead of explaining why work was needed. This approach turned the team into mere task-handlers with no space to contribute their expertise, ultimately reducing both engagement and effectiveness despite the Product Owner's good intentions. Self-reflection Question: Are you empowering your team to contribute their expertise, or are you inadvertently turning them into task-handlers through over-specification? [The Scrum Master Toolbox Podcast Recommends] 🔥In the ruthless world of fintech, success isn't just about innovation—it's about coaching!🔥 Angela thought she was just there to coach a team. But now, she's caught in the middle of a corporate espionage drama that could make or break the future of digital banking. Can she help the team regain their mojo and outwit their rivals, or will the competition crush their ambitions? As alliances shift and the pressure builds, one thing becomes clear: this isn't just about the product—it's about the people. 🚨 Will Angela's coaching be enough? Find out in Shift: From Product to People—the gripping story of high-stakes innovation and corporate intrigue. Buy Now on Amazon [The Scrum Master Toolbox Podcast Recommends] About Mariano Gontchar Mariano is a Madrid-based Scrum Master with a unique multi-perspective journey through Agile roles. Having evolved from developer to Product Owner, Project Manager, and now Scrum Master, he brings comprehensive insights to team facilitation and backlog management. Mariano specializes in practical Agile adoption strategies that work in real-world environments. You can link with Mariano Gontchar on LinkedIn.

5 Sep 14min

Fear-Free Teams—Creating Psychological Safety for High Performance | Mariano Gontcher

Fear-Free Teams—Creating Psychological Safety for High Performance | Mariano Gontcher

Mariano Gontchar: Fear-Free Teams—Creating Psychological Safety for High Performance Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Mariano's definition of Scrum Master success has evolved dramatically from his early days of focusing on "deliver on time and budget" to a more sophisticated understanding centered on team independence and psychological safety. Today, he measures success by whether teams can self-manage, communicate effectively with stakeholders, and operate without fear of criticism. This shift represents a fundamental change from output-focused metrics to outcome-focused team health indicators that create sustainable high performance. Self-reflection Question: How has your definition of success evolved in your current role, and what would change if you focused on team independence rather than traditional delivery metrics? Featured Retrospective Format for the Week: Frustration-Based Retrospective Mariano's retrospective approach focuses on asking team members about their biggest frustrations from the last sprint. This format helps team members realize their frustrations aren't unique and creates psychological safety for sharing challenges. The key is always asking the team to propose solutions themselves rather than imposing fixes, making retrospectives about genuine continuous improvement rather than just complaining sessions. [The Scrum Master Toolbox Podcast Recommends] 🔥In the ruthless world of fintech, success isn't just about innovation—it's about coaching!🔥 Angela thought she was just there to coach a team. But now, she's caught in the middle of a corporate espionage drama that could make or break the future of digital banking. Can she help the team regain their mojo and outwit their rivals, or will the competition crush their ambitions? As alliances shift and the pressure builds, one thing becomes clear: this isn't just about the product—it's about the people. 🚨 Will Angela's coaching be enough? Find out in Shift: From Product to People—the gripping story of high-stakes innovation and corporate intrigue. Buy Now on Amazon [The Scrum Master Toolbox Podcast Recommends] About Mariano Gontchar Mariano is a Madrid-based Scrum Master with a unique multi-perspective journey through Agile roles. Having evolved from developer to Product Owner, Project Manager, and now Scrum Master, he brings comprehensive insights to team facilitation and backlog management. Mariano specializes in practical Agile adoption strategies that work in real-world environments. You can link with Mariano Gontchar on LinkedIn.

4 Sep 14min

From Evangelist to Facilitator—How To Lead A Successful Company Merger | Mariano Gontchar

From Evangelist to Facilitator—How To Lead A Successful Company Merger | Mariano Gontchar

Mariano Gontchar: From Evangelist to Facilitator—How To Lead A Successful Company Merger Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. During a complex merger between two telecom companies, Mariano faced the challenge of uniting team members with different cultures, practices, and tools. His initial approach of selling Agile theory instead of focusing on benefits failed because he forgot about the "why" of change. The breakthrough came when he shifted from being an Agile evangelist to becoming a facilitator who listened to managers' real challenges. By connecting people and letting the team present their own solutions to leadership, Mariano successfully created unity between the formerly divided groups. Self-reflection Question: Are you trying to sell your methodology or solve real problems, and what would happen if you focused on understanding challenges before proposing solutions? [The Scrum Master Toolbox Podcast Recommends] 🔥In the ruthless world of fintech, success isn't just about innovation—it's about coaching!🔥 Angela thought she was just there to coach a team. But now, she's caught in the middle of a corporate espionage drama that could make or break the future of digital banking. Can she help the team regain their mojo and outwit their rivals, or will the competition crush their ambitions? As alliances shift and the pressure builds, one thing becomes clear: this isn't just about the product—it's about the people. 🚨 Will Angela's coaching be enough? Find out in Shift: From Product to People—the gripping story of high-stakes innovation and corporate intrigue. Buy Now on Amazon [The Scrum Master Toolbox Podcast Recommends] About Mariano Gontchar Mariano is a Madrid-based Scrum Master with a unique multi-perspective journey through Agile roles. Having evolved from developer to Product Owner, Project Manager, and now Scrum Master, he brings comprehensive insights to team facilitation and backlog management. Mariano specializes in practical Agile adoption strategies that work in real-world environments. You can link with Mariano Gontchar on LinkedIn.

3 Sep 12min

Breaking Down The Clan Mentality In Agile Teams | Mariano Gontchar

Breaking Down The Clan Mentality In Agile Teams | Mariano Gontchar

Mariano Gontchar: Breaking Down The Clan Mentality In Agile Teams Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Mariano encountered a competent team that was sabotaging itself through internal divisions and lack of trust. The team had formed clans that didn't trust each other, creating blind spots even during retrospectives. Rather than simply telling the team what was wrong, Mariano created an anonymous fear-based retrospective that revealed the root cause: a Product Owner who behaved like a boss and evaluated team members, creating a culture of fear. His approach demonstrates the power of empowering teams to discover and solve their own problems rather than imposing solutions from above. Self-reflection Question: What fears might be hiding beneath the surface of your team's dynamics, and how could you create a safe space for them to emerge? Featured Book of the Week: Turn the Ship Around! by David Marquet Mariano recommends "Turn the Ship Around!" by David Marquet (we have an episode with David Marquet talking about this book, check it here). Mariano highlights the fascinating story and introduction to the leader-leader model, which differs significantly from the traditional leader-follower approach. This book resonates with Mariano's journey from directive leadership to facilitative leadership, showing how empowering others rather than commanding them creates more effective and engaged teams. [The Scrum Master Toolbox Podcast Recommends] 🔥In the ruthless world of fintech, success isn't just about innovation—it's about coaching!🔥 Angela thought she was just there to coach a team. But now, she's caught in the middle of a corporate espionage drama that could make or break the future of digital banking. Can she help the team regain their mojo and outwit their rivals, or will the competition crush their ambitions? As alliances shift and the pressure builds, one thing becomes clear: this isn't just about the product—it's about the people. 🚨 Will Angela's coaching be enough? Find out in Shift: From Product to People—the gripping story of high-stakes innovation and corporate intrigue. Buy Now on Amazon [The Scrum Master Toolbox Podcast Recommends] About Mariano Gontchar Mariano is a Madrid-based Scrum Master with a unique multi-perspective journey through Agile roles. Having evolved from developer to Product Owner, Project Manager, and now Scrum Master, he brings comprehensive insights to team facilitation and backlog management. Mariano specializes in practical Agile adoption strategies that work in real-world environments. You can link with Mariano Gontchar on LinkedIn.

2 Sep 17min

From Boss to Facilitator—The Critical Role of Empathy in Scrum Mastery | Mariano Gontchar

From Boss to Facilitator—The Critical Role of Empathy in Scrum Mastery | Mariano Gontchar

Mariano Gontchar: From Boss to Facilitator—The Critical Role of Empathy in Scrum Mastery Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Mariano shares his transformation from viewing himself as a boss in his project manager role to embracing the facilitator mindset essential for Scrum Masters. His journey reveals a crucial insight: you cannot implement Scrum with a "big bang" approach. Instead, success comes through empathy and understanding your team's needs. Mariano emphasizes that working with Agile requires constant practice and learning, but the key lesson that changed everything for him was learning to empathize with his team members rather than directing them from above. Self-reflection Question: How might your current leadership style be limiting your team's potential, and what would change if you shifted from directing to facilitating? [The Scrum Master Toolbox Podcast Recommends] 🔥In the ruthless world of fintech, success isn't just about innovation—it's about coaching!🔥 Angela thought she was just there to coach a team. But now, she's caught in the middle of a corporate espionage drama that could make or break the future of digital banking. Can she help the team regain their mojo and outwit their rivals, or will the competition crush their ambitions? As alliances shift and the pressure builds, one thing becomes clear: this isn't just about the product—it's about the people. 🚨 Will Angela's coaching be enough? Find out in Shift: From Product to People—the gripping story of high-stakes innovation and corporate intrigue. Buy Now on Amazon [The Scrum Master Toolbox Podcast Recommends] About Mariano Gontchar Mariano is a Madrid-based Scrum Master with a unique multi-perspective journey through Agile roles. Having evolved from developer to Product Owner, Project Manager, and now Scrum Master, he brings comprehensive insights to team facilitation and backlog management. Mariano specializes in practical Agile adoption strategies that work in real-world environments. You can link with Mariano Gontchar on LinkedIn.

1 Sep 14min

BONUS Agile Tour Vienna 2025: Building Community-Driven Agile Excellence With Robert Ruzitschka, Sabina Lammert, and Richard Brenner

BONUS Agile Tour Vienna 2025: Building Community-Driven Agile Excellence With Robert Ruzitschka, Sabina Lammert, and Richard Brenner

BONUS: Agile Tour Vienna 2025—Building Community-Driven Agile Excellence In this BONUS episode, we explore the upcoming Agile Tour Vienna 2025 (get your ticket now!) with three passionate organizers who are bringing together the Austrian agile community for a day of learning, networking, and innovation. Join us as we dive into what makes this community-driven event special, the challenges facing today's agile practitioners, and why local connections matter more than ever in our evolving professional landscape. The Heart of Community-Driven Events "For me, it's really about creating an event from the community for the community. So at the Agile Tour Vienna we really pay a lot of attention that the contributions are made by community members." - Sabina Lammert The foundation of Agile Tour Vienna lies in its commitment to authentic community engagement. Unlike corporate-led conferences focused on sales and marketing, this event prioritizes genuine knowledge sharing and peer-to-peer learning. The organizers emphasize creating space for meaningful conversations, where participants don't just consume content but actively contribute to discussions and support one another with real-world challenges. This approach fosters an intimate atmosphere where attendees leave with valuable professional connections and practical insights they can immediately apply. Balancing Local Expertise with Global Perspectives "This local aspect is very important, but then it needs to be enhanced by bringing in ideas from people from the outside world." - Robert Ruzitschka Agile Tour Vienna strikes a unique balance between showcasing local Austrian talent and bringing in internationally renowned speakers. The event features a carefully curated mix of practical experiences from Vienna-based practitioners working directly with teams and companies, combined with keynotes from global thought leaders. This blend creates opportunities for attendees to understand both the local context of agile implementation and broader industry trends, making the learning experience both immediately relevant and strategically valuable. A Thoughtfully Designed Experience "We make sure we have a good diversity within the speakers. We also take care that we have a good mix, because for me, agile started with the engineering practices." - Richard Brenner The 2025 program demonstrates attention to creating a comprehensive learning experience. The organizers ensure language accessibility by maintaining at least one English track throughout the day while also offering German sessions. The content spans from technical engineering practices to team coaching and business strategy, reflecting agile's evolution across organizational levels. The event takes place in a stunning castle location (Auersperg Palace) that enhances the intimate, family-like atmosphere the organizers work hard to cultivate. World-Class Content in an Intimate Setting "Agile Tour Vienna is never aiming to go big, but to stay small and familiar. By the end of the day, you know new people." - Sabina Lammert This year's highlights include keynotes from Dave Farley on engineering excellence and Mirella Muse on product operations, plus an innovative Comic Agile storytelling workshop. The organizers deliberately limit attendance to maintain the conference's intimate character, ensuring meaningful networking opportunities rather than overwhelming crowds. Additional touches like a professional barista bar and ample space for informal conversations between sessions create an environment where genuine professional relationships can develop. From Concept-Based to Context-Based Agility "The biggest challenge is that we go from concept-based agility to context-based agility. Companies realize the world is complex. There is no one framework to rule them all." - Richard Brenner The agile community faces a significant evolution as the methodology matures from underground movement to established practice. Organizations are moving away from rigid framework implementations toward contextual problem-solving approaches. This shift requires practitioners to focus on solving real business issues rather than introducing agile for its own sake. The challenge lies in maintaining agile's core values while adapting to diverse organizational contexts and avoiding the trap of seeking simple solutions for complex problems. Maintaining Values-Based Working "It's not about winning over something. It's about using common sense, getting into interaction and trying to find sometimes complex solutions for complex problems." - Sabina Lammert Rather than declaring agile "dead," the community must refocus on value-based working and continuous adaptation. The real challenge involves empowering people to constantly reevaluate situations and embrace the reality that today's solutions may not work in three weeks or three years. This requires normalizing the inspect-and-adapt mindset as standard practice rather than exception, moving beyond method-focused thinking toward principle-driven decision making. Sustaining Community Spirit Through Challenging Times "In times of crisis, people tend to fall back to old patterns of behavior. We need to keep the ideas that made us work in a specific way alive." - Robert Ruzitschka Economic and political uncertainties create pressure to abandon agile practices in favor of traditional command-and-control approaches. Community events like Agile Tour Vienna play a crucial role in maintaining momentum for collaborative, adaptive working methods. The discipline required for agile practices - continuous integration, experimental approaches, market-driven feedback collection - represents a more sophisticated and ultimately more sustainable way of working than traditional project management approaches. The Discipline of Adaptability The discussion revealed an important distinction about discipline in agile environments. Agile teams demonstrate remarkable discipline through practices like continuous integration, experimental product development, and systematic feedback collection. This represents a more humane form of discipline that acknowledges complexity and enables adaptation, contrasting sharply with the rigid discipline of following predetermined plans regardless of changing circumstances. About Robert Ruzitschka, Sabina Lammert, and Richard Brenner Robert Ruzitschka is a Senior Principal Engineer at Raiffeisen Bank International and leads a team of Engineering Coaches. You can connect with Robert Ruzitschka on LinkedIn. Sabina Lammert is Founder and Agile Coach of Leadventure and supports Teams and organizations to improve their way of collaboration. You can connect with Sabina Lammert on LinkedIn. Richard Brenner is a previous guest, he started as Software Engineer and is now working as Agile Coach helping clients to adopt agile ways of working. You can connect with Richard Brenner on LinkedIn.

30 Aug 30min

Product Owner Patterns - From Absent to Exceptional | Salum Abdul-Rahman

Product Owner Patterns - From Absent to Exceptional | Salum Abdul-Rahman

Salum Abdul-Rahman: Learning to Communicate Value in Public and Non-Profit Sectors' Product Development Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. The Great Product Owner: The Systematic Value Communicator Salum describes working with a Product Owner who had a PhD in data science on a public sector visualization project. This exceptional PO was extremely systematic in working with stakeholders and possessed a unique ability to bridge abstract concepts with concrete implementations. In the public sector, where monetary feedback is absent, this PO excelled at thinking about value achievement and communicating it effectively to the team. They had the magical capability to involve stakeholders while demystifying complex requirements, helping the team understand not just engagement metrics but how their work would change society and the world. The Bad Product Owner: The Absentee Specialist The most common anti-pattern Salum encounters is the absentee Product Owner - typically a specialist assigned to the PO role while maintaining their full-time job as a domain expert. With only 10-20% time allocation, these POs lack the capacity to fulfill their responsibilities effectively. They often don't have the time or knowledge to develop essential PO skills, requiring extensive hand-holding to understand even basic concepts like user stories. Salum's approach involves booking time directly in their calendar for backlog refinement sessions and providing comprehensive guidance to help them understand the role, though this intensive support is necessary due to their limited availability for skill development. In this segment, we refer to the concept of 'enshitification' by Cory Doctorow, and refer to Tom Gilb's bonus episode on the Scrum Master Toolbox Podcast. Self-reflection Question: How do you ensure your Product Owner has both the time allocation and skill development needed to truly serve the team and stakeholders effectively? [The Scrum Master Toolbox Podcast Recommends] 🔥In the ruthless world of fintech, success isn't just about innovation—it's about coaching!🔥 Angela thought she was just there to coach a team. But now, she's caught in the middle of a corporate espionage drama that could make or break the future of digital banking. Can she help the team regain their mojo and outwit their rivals, or will the competition crush their ambitions? As alliances shift and the pressure builds, one thing becomes clear: this isn't just about the product—it's about the people. 🚨 Will Angela's coaching be enough? Find out in Shift: From Product to People—the gripping story of high-stakes innovation and corporate intrigue. Buy Now on Amazon [The Scrum Master Toolbox Podcast Recommends] About Salum Abdul-Rahman Salum is an agile coach at Reaktor and experienced leader driving sustainable knowledge work. He is passionate about enabling teams to work with complexity and conflicts. Salum builds communities in and outside of work and has 18 years of experience working with software mostly as a consultant with the public sector. You can link with Salum Abdul-Rahman on LinkedIn.

29 Aug 18min

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