#87 Stop Fighting Features. Start Winning Hearts
This episode explores why financial apps can no longer rely on complex features and endless functionality to win users over. Today’s customers compare banking experiences to the best digital products ...
23 Jan 14min
#85 The Future of Banking UX: Product, Not a Channel
The provided text, an article excerpt by Alex Kreger of UXDA, explores the critical distinction between viewing digital banking as a mere channel versus a core product. Treating digital offerings as a...
7 Nov 202511min
#84 Customers Flip Banking Upside Down
The episode explores a critical shift reshaping the banking industry. Traditional banks often operate on an Inside-Out model, prioritizing internal systems and products while treating customer experie...
27 Okt 202514min
#83 Using ChatGPT Prompts in Digital Product Design
Can ChatGPT transform the future of banking UX design — or will it replace designers altogether? In this episode of the UXDA Podcast, we dive into how generative AI, like ChatGPT, is reshaping the wa...
10 Okt 202514min
#82 Avoid Blacklisting from Design Agencies
The episode dives into the hidden dynamics that can make or break collaboration between banks and design partners. It’s not a single mistake that gets a bank blacklisted — it’s the repeated patterns o...
26 Sep 202517min
#81 Executive Buy-In for UX in Banking
UX and digital branding are no longer "nice-to-haves" in banking—they are strategic imperatives that directly impact growth, customer loyalty, and competitive edge. This episode explores how banks ca...
12 Sep 202524min
#80 10 Misconceptions Killing Digital Banking From Within
This episode uncovers the hidden misconceptions that silently sabotage digital banks from the inside. Contrary to popular belief, it’s not external disruptors that pose the biggest risk—it’s internal ...
29 Aug 202522min
