Automox Insiders – Pulling Back the CX Curtain with Charles Coaxum, E21

Automox Insiders – Pulling Back the CX Curtain with Charles Coaxum, E21

In this episode of Automox Insiders, Maddie Regis welcomes back Charles Coaxum, SVP of Customer Experience at Automox, to talk about what really happens after the deal is signed. Charles shares a quick look at his career journey from frontline support to customer experience leadership, and explains why the moments that shape great leaders often come from the toughest customer conversations.

You will also get a first look at Charles’s upcoming podcast on the Automox network, where he plans to bring honest, practical stories from the post sale world without the extra polish. Then Maddie puts Charles through a customer experience themed would you rather game, covering big company wide issues versus lots of small problems, leading with smooth operations versus always jumping in to help, and choosing steady improvements versus bold changes.

If you are curious about how trust, accountability, and listening drive better outcomes for customers and teams, this episode is for you.

Avsnitt(210)

Automox Insiders – Data Trivia and Endpoint Truths, E17

Automox Insiders – Data Trivia and Endpoint Truths, E17

In this episode of Automox Insiders, host Maddie Regis sits down with Peter Pflaster and Kelly Carlson from Automox’s product marketing team to explore how data transforms endpoint management. From me...

20 Maj 202522min

Executive IT – The Gatekeeper Myth: Why Procurement Is Your Biggest Ally, E04

Executive IT – The Gatekeeper Myth: Why Procurement Is Your Biggest Ally, E04

Procurement is no longer just a gatekeeper — it’s a strategic driver in IT and security decisions. In this episode of Executive IT, host Evan Kiely sits down with Courtney Adams, a veteran procurement...

15 Maj 202514min

Patch [FIX] Tuesday – May 2025: [Please Don’t Click That. Experts Review New Threats], E19

Patch [FIX] Tuesday – May 2025: [Please Don’t Click That. Experts Review New Threats], E19

Mayday. Mayday. May Patch Tuesday? This month’s episode dives into four key Windows vulnerabilities you need to address — from scripting engine memory corruption in legacy Internet Explorer components...

13 Maj 202511min

Autonomous IT, Live! – Spring Into Automation: Clean Up Tech Debt & Refresh Your IT Operations, E03

Autonomous IT, Live! – Spring Into Automation: Clean Up Tech Debt & Refresh Your IT Operations, E03

In this episode of Autonomous IT, Live!, Landon Miles hosts leads a three-part discussion focused on spring cleaning your IT systems, workflows, and personal well-being. You’ll hear candid, practical ...

8 Maj 202534min

Teach IT – MFA Essentials: A Quick Guide for Everyone, E03

Teach IT – MFA Essentials: A Quick Guide for Everyone, E03

Think your password is enough?  Think again. In this episode of Teach IT, we break down what multi-factor authentication (MFA) really is — and why it’s one of the smartest ways to secure your accounts...

6 Maj 20252min

Automate IT – Beyond the Spreadsheets: Asset Intelligence & Risk Scoring, E16

Automate IT – Beyond the Spreadsheets: Asset Intelligence & Risk Scoring, E16

In this episode of Automate IT, Jeremy Maldonado dives into the world of data-driven endpoint management—breaking down what it means to go “beyond the spreadsheets.” He explores how visibility, intell...

1 Maj 20259min

Hands-On IT – 9 Essential Spring Cleaning Tips for IT Pros, E17

Hands-On IT – 9 Essential Spring Cleaning Tips for IT Pros, E17

Spring is in the air, and it’s time to give your IT environment the deep clean it deserves! In this episode of Hands-On IT, host Landon Miles shares nine essential spring cleaning tips to help IT pros...

29 Apr 20259min

Automox Insiders – Tidy Endpoints, Tidy Mind: Spring Cleaning with Adam Whitman, E17

Automox Insiders – Tidy Endpoints, Tidy Mind: Spring Cleaning with Adam Whitman, E17

In this episode of Automox Insiders, host Maddie Regis chats with Adam Whitman, Manager of Solutions Engineering at Automox, about all things IT spring cleaning. From patch management and software aud...

24 Apr 202513min

Populärt inom Politik & nyheter

aftonbladet-krim
svenska-fall
p3-krim
rss-krimstad
fordomspodden
rss-expressen-dok
flashback-forever
rss-sanning-konsekvens
motiv
aftonbladet-daily
spar
rss-vad-fan-hande
blenda-2
olyckan-inifran
rss-krimreportrarna
rss-frandfors-horna
rss-flodet
dagens-eko
svd-ledarredaktionen
grans