THE "DIVE" GRADUATION (IDENTIFYING YOUR REPLACEMENTS)
Survive: Essentials for C-Store Assistant Managers11 Apr

THE "DIVE" GRADUATION (IDENTIFYING YOUR REPLACEMENTS)

SHOW NOTES (SURVIVE VERSION)

Episode Title: The "Dive" Graduation: Identifying Your Replacements (Episode 82)

Episode Description: "David did the physical work himself instead of explaining the process. Felip still does not know how to process a split payment." In this episode of Survive, Mike Hernandez explains how Assistant Managers must evaluate their senior sales associates and coach them to transition from individual task completion to active peer development.

What You Will Learn:

  • The Speed Illusion: Why highly proficient employees often fail as leaders by doing the work for new hires instead of training them.
  • The Coaching Intervention: The exact conversation you must have with senior staff to correct their training methods.
  • The True Test of Leadership: Mike explains why the ability to teach others without frustration is the actual requirement for a management promotion.
  • Building Bench Strength: Why you must train your own replacement before you can accept a promotion to Store Manager.

Resources & Links:

  • Download the Peer Coach Evaluation Form: Text the code word TEACH to 9 5 6 - 8 9 7 - 9 1 9 2.
  • Recommended Listen: Thrive: Episode 91.
  • Watch the Channel: Check out the YouTube channel and subscribe at @cStoreCenter.

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Avsnitt(122)

THE "LEGEND" STATUS (THE ASSISTANT MANAGER’S SYSTEMIC LEGACY)

THE "LEGEND" STATUS (THE ASSISTANT MANAGER’S SYSTEMIC LEGACY)

SHOW NOTES (SURVIVE VERSION)Episode Title: The "Legend" Status: The Assistant Manager’s Systemic Legacy (Episode 122) Episode Description: "You are a manager who is confusing 'heroics' with 'legacy'."...

10 Juli 6min

GOAL SETTING (THE ASSISTANT MANAGER’S OPERATIONAL BUDGETING SYSTEM)

GOAL SETTING (THE ASSISTANT MANAGER’S OPERATIONAL BUDGETING SYSTEM)

SHOW NOTES (SURVIVE VERSION)Episode Title: Goal Setting: The Assistant Manager’s Operational Budgeting System (Episode 121) Episode Description: "You are an Assistant Manager who is essentially operat...

10 Juli 5min

THE YEAR IN REVIEW (THE ASSISTANT MANAGER’S OPERATIONAL POST-MORTEM)

THE YEAR IN REVIEW (THE ASSISTANT MANAGER’S OPERATIONAL POST-MORTEM)

SHOW NOTES (SURVIVE VERSION)Episode Title: The Year in Review: The Assistant Manager’s Operational Post-Mortem (Episode 120) Episode Description: "You are a manager who is failing because you are trea...

10 Juli 4min

THE EXIT STRATEGY (THE ASSISTANT MANAGER’S OPERATIONAL REPLICATION SYSTEM)

THE EXIT STRATEGY (THE ASSISTANT MANAGER’S OPERATIONAL REPLICATION SYSTEM)

SHOW NOTES (SURVIVE VERSION)Episode Title: The Exit Strategy: The Assistant Manager’s Operational Replication System (Episode 119) Episode Description: "You are an Assistant Manager who is essentially...

10 Juli 4min

THE TECHNOLOGY CURVE (THE ASSISTANT MANAGER’S AUTOMATION-INTEGRATION SYSTEM)

THE TECHNOLOGY CURVE (THE ASSISTANT MANAGER’S AUTOMATION-INTEGRATION SYSTEM)

SHOW NOTES (SURVIVE VERSION)Episode Title: The Technology Curve: The Assistant Manager’s Automation-Integration System (Episode 118) Episode Description: "You are an Assistant Manager who is failing t...

10 Juli 4min

MARKETING YOUR BRAND (THE ASSISTANT MANAGER’S LOCAL EVENT ARCHITECTURE)

MARKETING YOUR BRAND (THE ASSISTANT MANAGER’S LOCAL EVENT ARCHITECTURE)

SHOW NOTES (SURVIVE VERSION)Episode Title: Marketing Your Brand: The Assistant Manager’s Local Event Architecture (Episode 117) Episode Description: "You are a leader who is failing to build the 'Stor...

10 Juli 5min

MONTHLY INVENTORY PREP (THE ASSISTANT MANAGER’S AUDIT-RESILIENCE SYSTEM)

MONTHLY INVENTORY PREP (THE ASSISTANT MANAGER’S AUDIT-RESILIENCE SYSTEM)

SHOW NOTES (SURVIVE VERSION)Episode Title: Year-End Inventory Prep: The Assistant Manager’s Audit-Resilience System (Episode 116) Episode Description: "You are an Assistant Manager who is fundamentall...

10 Juli 5min

HOLIDAY MERCHANDISING (THE ASSISTANT MANAGER’S IMPULSE ARCHITECTURE)

HOLIDAY MERCHANDISING (THE ASSISTANT MANAGER’S IMPULSE ARCHITECTURE)

SHOW NOTES (SURVIVE VERSION)Episode Title: Holiday Merchandising: The Assistant Manager’s Impulse Architecture (Episode 115) Episode Description: "You are a leader who is failing to curate the 'Impuls...

10 Juli 4min

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