THE MORNING RUSH COMMAND CENTER (DEPLOYING YOUR STAFF)
Survive: Essentials for C-Store Assistant Managers25 Apr

THE MORNING RUSH COMMAND CENTER (DEPLOYING YOUR STAFF)

SHOW NOTES (SURVIVE VERSION)

Episode Title: The Morning Rush Command Center: Deploying Your Staff (Episode 84) Episode Description: "When all employees stand behind the counter, the sales floor immediately collapses." In this episode of Survive, Mike Hernandez explains why Assistant Managers must physically assign specific zones of responsibility to their sales associates before the morning rush begins.

What You Will Learn:

  • The P&L Podcast: A special announcement regarding a new, upcoming resource for Assistant Managers preparing for promotion.
  • The Deployment Error: Why allowing all your employees to stand behind the cash registers destroys your morning revenue.
  • The Zone Protocol: How to assign one employee strictly to the registers and one employee strictly to the coffee bar to ensure constant product availability.
  • The Supervisory Position: How the Assistant Manager must operate during peak volume to monitor the team and eliminate operational delays.

Resources & Links:

  • Download the Morning Rush Labor Deployment Guide: Text the code word DEPLOY to 9 5 6 - 8 9 7 - 9 1 9 2.
  • Recommended Listen: Thrive: Episode 93.
  • Watch the Channel: Check out the YouTube channel and subscribe at @cStoreCenter.

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Avsnitt(122)

THE "LEGEND" STATUS (THE ASSISTANT MANAGER’S SYSTEMIC LEGACY)

THE "LEGEND" STATUS (THE ASSISTANT MANAGER’S SYSTEMIC LEGACY)

SHOW NOTES (SURVIVE VERSION)Episode Title: The "Legend" Status: The Assistant Manager’s Systemic Legacy (Episode 122) Episode Description: "You are a manager who is confusing 'heroics' with 'legacy'."...

10 Juli 6min

GOAL SETTING (THE ASSISTANT MANAGER’S OPERATIONAL BUDGETING SYSTEM)

GOAL SETTING (THE ASSISTANT MANAGER’S OPERATIONAL BUDGETING SYSTEM)

SHOW NOTES (SURVIVE VERSION)Episode Title: Goal Setting: The Assistant Manager’s Operational Budgeting System (Episode 121) Episode Description: "You are an Assistant Manager who is essentially operat...

10 Juli 5min

THE YEAR IN REVIEW (THE ASSISTANT MANAGER’S OPERATIONAL POST-MORTEM)

THE YEAR IN REVIEW (THE ASSISTANT MANAGER’S OPERATIONAL POST-MORTEM)

SHOW NOTES (SURVIVE VERSION)Episode Title: The Year in Review: The Assistant Manager’s Operational Post-Mortem (Episode 120) Episode Description: "You are a manager who is failing because you are trea...

10 Juli 4min

THE EXIT STRATEGY (THE ASSISTANT MANAGER’S OPERATIONAL REPLICATION SYSTEM)

THE EXIT STRATEGY (THE ASSISTANT MANAGER’S OPERATIONAL REPLICATION SYSTEM)

SHOW NOTES (SURVIVE VERSION)Episode Title: The Exit Strategy: The Assistant Manager’s Operational Replication System (Episode 119) Episode Description: "You are an Assistant Manager who is essentially...

10 Juli 4min

THE TECHNOLOGY CURVE (THE ASSISTANT MANAGER’S AUTOMATION-INTEGRATION SYSTEM)

THE TECHNOLOGY CURVE (THE ASSISTANT MANAGER’S AUTOMATION-INTEGRATION SYSTEM)

SHOW NOTES (SURVIVE VERSION)Episode Title: The Technology Curve: The Assistant Manager’s Automation-Integration System (Episode 118) Episode Description: "You are an Assistant Manager who is failing t...

10 Juli 4min

MARKETING YOUR BRAND (THE ASSISTANT MANAGER’S LOCAL EVENT ARCHITECTURE)

MARKETING YOUR BRAND (THE ASSISTANT MANAGER’S LOCAL EVENT ARCHITECTURE)

SHOW NOTES (SURVIVE VERSION)Episode Title: Marketing Your Brand: The Assistant Manager’s Local Event Architecture (Episode 117) Episode Description: "You are a leader who is failing to build the 'Stor...

10 Juli 5min

MONTHLY INVENTORY PREP (THE ASSISTANT MANAGER’S AUDIT-RESILIENCE SYSTEM)

MONTHLY INVENTORY PREP (THE ASSISTANT MANAGER’S AUDIT-RESILIENCE SYSTEM)

SHOW NOTES (SURVIVE VERSION)Episode Title: Year-End Inventory Prep: The Assistant Manager’s Audit-Resilience System (Episode 116) Episode Description: "You are an Assistant Manager who is fundamentall...

10 Juli 5min

HOLIDAY MERCHANDISING (THE ASSISTANT MANAGER’S IMPULSE ARCHITECTURE)

HOLIDAY MERCHANDISING (THE ASSISTANT MANAGER’S IMPULSE ARCHITECTURE)

SHOW NOTES (SURVIVE VERSION)Episode Title: Holiday Merchandising: The Assistant Manager’s Impulse Architecture (Episode 115) Episode Description: "You are a leader who is failing to curate the 'Impuls...

10 Juli 4min

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