CMO Lessons: Brand trust, creative strategy and agency audits—ICYMI

CMO Lessons: Brand trust, creative strategy and agency audits—ICYMI

The checklist for effective marketing leadership has grown exponentially more complex—balancing trust and efficiency, growing loyalty in an age of skepticism and ensuring transparent agency relationships. Ad Age reporters share advice on all of these topics, and more, in this special edition of Ad Age Insider, which surfaces critical insights for CMOs across recent episodes.

This ICYMI roundup features Creativity Editor Tim Nudd, Reporter Erika Wheless, News Editor E.J. Schultz, Senior Reporter Brian Bonilla, Reporter Ewan Larkin and Executive Editor Judy Pollack. Together, they make the case for why the power of the idea is more important than ever in an AI-saturated market, what Gen Z brand loyalty actually requires from marketers and what questions every CMO should be asking their agency right now.

Listen to each episode in its entirety:

~What's driving marketing impact: lessons from award-winning campaigns, with Tim Nudd

~Winning Gen Z brand loyalty—quality, service and community, with Erika Wheless

~Decoding 2026 hype vs. reality for marketers, with E.J. Schultz and Adrianne Pasquarelli

~How to win new business in 2026, with Brian Bonilla

~What are media rebates? Agency transparency in the hot seat, with Ewan Larkin

~How to win the Ad Age A-List, with Judann Pollack

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Avsnitt(199)

Winning Gen Z brand loyalty—quality, service and community, with Erika Wheless

Winning Gen Z brand loyalty—quality, service and community, with Erika Wheless

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Inside the TV upfronts—winners and losers, measurement and AI, with Brandon Doerrer

Inside the TV upfronts—winners and losers, measurement and AI, with Brandon Doerrer

Media Reporter Brandon Doerrer breaks down the trends defining this year's TV upfronts, including top questions to look out for from NBCUniversal, Disney, Amazon, Netflix, Warner Bros. Discovery and m...

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Agency hiring in the AI era: What grads need now, with Lindsay Rittenhouse

Agency hiring in the AI era: What grads need now, with Lindsay Rittenhouse

Senior Agency Reporter Lindsay Rittenhouse breaks down the complex entry-level job market, with examples of how agency leaders are rethinking junior work as AI automates tasks traditionally done by ea...

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What's driving marketing impact: lessons from award-winning campaigns, with Tim Nudd

What's driving marketing impact: lessons from award-winning campaigns, with Tim Nudd

Creativity Editor Tim Nudd breaks down trends and lessons from award-winning campaigns for Nike, The New York Times, ChatGPT, Anthropic and more. From comedy's comeback to experimental experiential an...

24 Apr 27min

Testing ChatGPT ads—what brands need to know about AI strategy, with Asa Hiken

Testing ChatGPT ads—what brands need to know about AI strategy, with Asa Hiken

Tech Reporter Asa Hiken gives a vibe check on how advertisers are feeling about OpenAI two months after it launched ads on ChatGPT, and how the AI company is stacking up against competitors Google's G...

17 Apr 28min

Brand community strategy: turning reach into participation, with Mark Fischer and Sabrina Sanchez

Brand community strategy: turning reach into participation, with Mark Fischer and Sabrina Sanchez

Senior Engagement Editor Mark Fischer interviews Ad Age's communities and Substack strategy leaders Sabrina Sanchez and Parker Herren on how brands are turning consumers into brand builders. Learn how...

10 Apr 28min

'Fruit Love Island' brand lessons: skip this viral trend, with Gillian Follett

'Fruit Love Island' brand lessons: skip this viral trend, with Gillian Follett

Brain rot content has become a staple of virality on TikTok. But brands eager to jump into trending conversations should be wary of "Fruit Love Island" and similar AI-generated posts. Users will be fa...

3 Apr 22min

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