Keys To The Shop : Equipping Coffee Shop Leaders18 Aug

621: Managment, Supply Chain, and Building Great Teams w/ Ewelina Kania!

In order to provide excellence in the cafe, we need to focus on people. Building, caring for, and managing a team is the cornerstone of any great cafe. The potential of your coffee and hospitality depends on this!

Today we are going to be talking with someone who has lead and managed at the highest levels of coffee. With her passion for logistics, people-first leadership, and team development, she has delivered consistent quality for staff and guests alike. I am thrilled to welcome to the show, Ewelina Kania!

Ewelina has spent over a decade in hospitality, starting out as a barista before joining Prufrock Coffee in London. As General Manager during an eight-year stretch, she ran the entire operation, tested new concepts, and navigated the less glamorous realities of the industry - including leadership transitions, operational hurdles, and a global pandemic. She later worked as Chief Operating Officer at Barista Hustle Tools, diving deep into product logistics and global supply chains.

Today, Ewelina is Head of Operations and Logistics at Natoora Copenhagen, connecting small-scale growers with local chefs. For her, moving from specialty coffee to farm-grown produce is a seamless transition: both industries rely on passionate people who care deeply about origin and quality. Across every role, she stays focused on one core principle: a happy, supported team leads to a stronger business and a better guest experience.

We discuss:

How Ewelina Started in Coffee by Accident
Mastering Coffee Logistics and Workflow
Attraction to Leadership and Team Development
Lessons in Effective Leadership and Communication
Time Management and Supporting Teams
Effective Delegation and Empowerment
Managing Conflict in Teams
Similarities in Food and Coffee Supply Chains
Lessons from Food Industry for Coffee
Role of Coffee Shops in Supply Chain and Community

Links:

Instagram: https://www.instagram.com/ew__ka__/

Natoora: https://www.instagram.com/natoora/

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