[148] How High Performing MSPs Leverage People Power for Success

[148] How High Performing MSPs Leverage People Power for Success

In this episode, Richard Tubb talks to Dean Watmough, an expert on MSP people. He’s the CEO and cofounder of Humnize, a UK based business that is focused on empowering MSPs to build, develop, and retain highly skilled teams.

He and Richard talk about how Humnize came about, how they help their MSP clients to leverage people power and how they find the right candidates for their MSP clients.

They chat specifically about recruitment: where MSPs go wrong with their approach to it, why traditional recruitment companies don’t work for MSPs and the aspects of recruitment that Humnize want to change.

Dean explains why his team work remotely and why it’s important to build connections in hybrid workforces. He also shares what he thinks modern HR looks like for MSPs, and why Humnize offer a free HR health check to all MSP clients.

They also discuss mental wellbeing in the workplace, Dean’s suggestions for improving mental health, and what the future holds for Humnize.

Mentioned in This Episode


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[170] How to Master Email and File Migrations for MSPs

[170] How to Master Email and File Migrations for MSPs

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[168] Best-Kept Secret to Global Leader: The Remarkable Evolution of Comptia

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10 Nov 20241h 26min

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This episode was recorded live in Berlin, Germany at the Pax8 Beyond EMEA conference. Rob Rae is the Corporate Vice President of Community and Ecosystems for Pax8.Rob talks about how it feels to bring...

17 Okt 202426min

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This episode was recorded live in Berlin, Germany at the Pax8 Beyond EMEA conference, and Richard Tubb speaks to Phylip Morgan. He’s the Pax8 Chief Revenue Officer EMEA, and they talked about what’s n...

15 Okt 202418min

[167] Building a Culture of Success: Secrets from the UK's Top ISP

[167] Building a Culture of Success: Secrets from the UK's Top ISP

In this interview, Richard Tubb speaks to Richard Tang, the founder and CEO of Zen Internet, consistently rated as the top internet service provider in the UK. Founded in 1995, the initial plan was to...

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[166] Need More Free Time? Call Answering Services are a Game-Changer for MSPs

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In this interview, Richard speaks to Leigh Smith, Director of Growth and Happiness at AnswerConnect, a 24/7, live call-answering solution founded in 2002. The service enables MSPs to streamline issue ...

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