[148] How High Performing MSPs Leverage People Power for Success

[148] How High Performing MSPs Leverage People Power for Success

In this episode, Richard Tubb talks to Dean Watmough, an expert on MSP people. He’s the CEO and cofounder of Humnize, a UK based business that is focused on empowering MSPs to build, develop, and retain highly skilled teams.

He and Richard talk about how Humnize came about, how they help their MSP clients to leverage people power and how they find the right candidates for their MSP clients.

They chat specifically about recruitment: where MSPs go wrong with their approach to it, why traditional recruitment companies don’t work for MSPs and the aspects of recruitment that Humnize want to change.

Dean explains why his team work remotely and why it’s important to build connections in hybrid workforces. He also shares what he thinks modern HR looks like for MSPs, and why Humnize offer a free HR health check to all MSP clients.

They also discuss mental wellbeing in the workplace, Dean’s suggestions for improving mental health, and what the future holds for Humnize.

Mentioned in This Episode


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[165] The 20-Year Overnight MSP Success Story You Need To Hear

[165] The 20-Year Overnight MSP Success Story You Need To Hear

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[164] Top Lessons from 25 Years Building a Successful MSP

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[163] Why Modern MSPs Need to be at Uptime Live

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In this interview, Richard Tubb speaks to Jason Kemsley and Bradley Munday, the co-founders of Uptime, a white-label, outsourced solution provider. They offer helpdesk, NOC, SOC and project support. T...

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[162] How to Make Accurate Billing a Superpower for Your MSP Business

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[161] Why CompTIA are the MSP Industry's Best-Kept Secret

[161] Why CompTIA are the MSP Industry's Best-Kept Secret

In this episode, Richard speaks to MJ Shoer, the Chief Community Officer at CompTIA. After studying for a degree in computer science, he worked in sales for startup software and hardware companies. He...

25 Aug 20241h 26min

[160] How to Harness Personal Power, Energetics, and Mindset for MSP Success

[160] How to Harness Personal Power, Energetics, and Mindset for MSP Success

In this interview, Richard speaks to Fiona Challis. She’s been in the IT industry for over 25 years, firstly in corporate and then running a sales training company. Now, she’s passionate about mindset...

21 Juli 202447min

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In this episode, Richard Tubb talks to Dermot McCann. He’s the Executive Vice President and General Manager for Kaseya EMEA, having previously worked as General Manager for APAC in Australia.He tell...

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