Will Tarrant on Service: Closing the gap between brand promise and reality
What makes great service? It’s one of those things we instantly recognise when we experience it, but struggle to define. And while organisations spend huge amounts of time trying to design seamless cu...
8 Maj 1h
Dr Carissa Véliz on Prophecy
What if prediction isn’t about knowing the future, but controlling it? On this episode, I'm joined by a leading thinker on digital ethics, privacy and technology to explore the idea of prophecy.Episo...
25 Apr 1h 2min
Dr C Thi Nguyen on How to stop playing someone else's game
We like to think we choose what matters. But what if the goals we’re chasing… aren’t actually ours?Episode Summary My guest on this episode is Dr. C. Thi Nguyen, philosopher and author of The Score: H...
12 Apr 1h 8min
Phil Dobson on Cognitive Leadership
We tend to assume that if we’re working hard, we’re working well. But what if that isn’t true?Episode SummaryMy guest on this episode is Phil Dobson, author of The Brain Book and founder of Brain Work...
4 Apr 1h 9min
Professor Mark Stoyle on The Western Rising of 1549
What lessons does a religious protest that led to an uprising in 1549 have to do with human risk?At first glance, not very much. It’s easy to see it as a distant historical event — something about re...
22 Mars 1h 4min
Jeffrey Ludlow on What A Sign Is...
What exactly is a sign? At first glance, that might sound like a strange question. Signs are everywhere: telling us where to go, what to do, what not to do, and sometimes what might happen if we igno...
14 Mars 1h 4min
Marc Ross on The Art of The Negroni
What Can a Cocktail Teach Us About Curiosity and Creativity? At first glance, documenting Negronis around the world might sound like a frivolous hobby. But could a simple cocktail become a vehicle for...
7 Mars 45min
Tom & Sue Hardin On Wired On Wall Street
What’s the difference between a mistake… and a bad decision? My guest knows this only too well. Tom Hardin has been on the show several times before. As Tipper X, he wore a wire for the FBI and helped...
28 Feb 1h 15min
