#54: Stop Listening to Customers?!
Nudge26 Apr 2021

#54: Stop Listening to Customers?!

Customers lie all the time. In fact, we all lie, often without even knowing it. When asked, 25% of high school seniors say they’re in the top 1%. Often talking to customers can lead to bias, unreliable results. So my latest guest has a solution … stop talking to customers. Today, Adam Ferrier and I discuss why companies like Apple and IKEA don’t listen to their customers and how market research can make your brand bland. Adam’s book Stop Listening To The Customer: https://amzn.to/3oYTcDa Adam’s Agency Thinkerbell: https://www.thinkerbell.com/ The Science of Marketing Course: https://scienceofmarketing.teachable.com Sign up to the Nudge Mailing list: www.nudgepodcast.com/mailing-list

Det här avsnittet är hämtat från ett öppet RSS-flöde och publiceras inte av Podme. Det kan innehålla reklam.

Avsnitt(299)

Katy Milkman: Learn how to change habits in 39 minutes

Katy Milkman: Learn how to change habits in 39 minutes

World-leading behaviour change expert Katy Milkman details how to change your habits.  --- Become an FSB member: https://get.fsb.org.uk/nudge/ Unlock the Nudge Vaults: https://www.nudgepodcast.com/...

29 Juni 39min

Were the 2018 Gatwick drones real?

Were the 2018 Gatwick drones real?

In December 2018 Gatwick Airport shut down. 109 eyewitnesses reported sighting 170 drone flights over the airport.  All flights were grounded, and the nation braced for a terrorist attack. But what ...

22 Juni 31min

 Do broken windows cause crime?

Do broken windows cause crime?

The broken windows theory suggests that one broken window can cause a neighbourhood to descend into disrepair. But is it true?  Today, with the award-winning professor Leidy Klotz, we investigate the...

15 Juni 23min

“How we used nudges reach £12 billion in sales” Octopus Energy's Pete Miller

“How we used nudges reach £12 billion in sales” Octopus Energy's Pete Miller

Octopus Energy went from £0 in revenue to £12 billion in 10 years.  Today, on Nudge, I chat with their first employee Pete Miller, who explains how they used nudges to grow.  Hear why they:  1) Enc...

8 Juni 40min

Enhanced Games: Did the $320m marketing stunt backfire?

Enhanced Games: Did the $320m marketing stunt backfire?

The Enhanced Games, hosted in Las Vegas last Saturday, made a bold claim. With the use of performance-enhancing drugs, enhanced athletes would break not just personal records but world records.  And...

1 Juni 28min

What makes a good logo?

What makes a good logo?

In this episode, I chat to Pete Miller, part of the co-founding team at Octopus Energy, who helped design one of the most recognisable new logos in Britain.  Hear how Octopus used two proven psycholo...

25 Maj 23min

How peer pressure built a $5 billion fitness revolution

How peer pressure built a $5 billion fitness revolution

In Singapore, a group of runners charge 50p per kilometre to run on strangers' Strava accounts.  That's how far people will go to look fit online.  This episode explains the psychology behind why be...

18 Maj 21min

Prof Wiseman: “My (Failed) Search for the World's Funniest Joke”

Prof Wiseman: “My (Failed) Search for the World's Funniest Joke”

Professor Richard Wiseman searched for the world’s funniest joke.  He found it.  But it wasn’t what he expected.  --- Richard’s book Quirkology: https://amzn.to/4shYOJ6  Richard’s book 59 Seconds...

11 Maj 24min

Populärt inom Business & ekonomi

badfluence
framgangspodden
varvet
svd-tech-brief
uppgang-och-fall
rss-svart-marknad
avanzapodden
rss-inga-dumma-fragor-om-pengar
bathina-en-podcast
rss-borsens-finest
rss-dagen-med-di
24fragor
borsmorgon
dynastin
rikatillsammans-om-privatekonomi-rikedom-i-livet
tabberaset
lastbilspodden
kapitalet-en-podd-om-ekonomi
rss-kort-lang-analyspodden-fran-di
fill-or-kill