114 | What workplace culture is, how to measure it & a surprising way to improve it, with Arend Boersema
HR Coffee Time15 Dec 2023

114 | What workplace culture is, how to measure it & a surprising way to improve it, with Arend Boersema

‘Culture’ can seem like a vague and woolly concept. You can feel what a culture is like as soon as you start working in an organization but it can be hard to describe it and even harder to know what to do to measure or improve it. But with many HR teams being renamed as ‘People and Culture’ and job titles being changed to reflect this, understanding workplace culture and knowing how to shape and improve it are essential skills for People professionals.

This episode of HR Coffee Time is here to help. Host Fay Wallis and expert guest Arend Boersema explore:

  • Understanding workplace culture
  • Measuring culture
  • Thoughts on pursuing an ‘ideal culture’
  • How personal connection impacts culture
  • Where Arend’s passion and interest in culture stem from
  • Using poetry in organizations
  • A live reading from Arend’s book, “Poetry at the heart of business”

Useful Links




Resources Mentioned During the Episode


Hackman & Oldham’s Job Characteristics Model to Job Satisfaction



Buy the Book Recommendations


(Disclosure: the book links are affiliate links which means that Fay will receive a small commission from Amazon if you make a purchase through them)





Looking For the Transcript?


You can find the transcript on this page of the Bright Sky Career Coaching website.



Rate and Review the Podcast


If you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isn’t very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.


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