#238: Stand out with smarter mobile messaging with Jason Lyman, Chief Marketing Officer at Customer.io

#238: Stand out with smarter mobile messaging with Jason Lyman, Chief Marketing Officer at Customer.io

In today’s crowded, AI-fueled landscape, it’s not enough to just have messaging — it has to stand out. In this episode, I’m joined by Jason from Customer.io to unpack what makes great mobile messaging work: from building frameworks rooted in value and differentiation, to using first-party data to deliver the right message at the right moment.

We’ll talk strategy, execution, and the tools that help brands stay personal, timely, and unmistakably themselves — even at scale.

Today’s topics include:
  • Jason Lyman''s bio
  • What is Customer.io
  • How brands can can use AI but stay authentic
  • The role of first-party data in making messaging more timely and relevant
  • Timing and channels for effective mobile messaging
  • Common mistaken made at personalizing messaging at scale
  • Balancing automation with authenticity
Links and Resources: Quotes from Jason Lyman

"Yeah, this is an interesting paradox that we've kind of created for ourselves. We have all these incredible tools like AI recommendations, powerful automation, sophisticated targeting, but everybody's using that playbook. And I think the result is customers are getting bombarded with messages that sounds very, very similar. so standing out needs to be less about being louder or frequent, and it needs to be focused around being more authentic."

"So, first party data is absolutely the future, especially with privacy regulations that are tidying up across the globe. So here's what I see happening. think gold marketers are sitting on these gold mines of customer data, but they're not using it effectively. know, a lot of people are, are thinking about segmentation in a very traditional way."

Host

Business Of Apps - connecting the app industry since 2012

Det här avsnittet är hämtat från ett öppet RSS-flöde och publiceras inte av Podme. Det kan innehålla reklam.

Avsnitt(274)

274: “The Influencer Playbook: Flo, Numan & HelloFresh on the Future of Growth” BOA London 2026 panel

274: “The Influencer Playbook: Flo, Numan & HelloFresh on the Future of Growth” BOA London 2026 panel

Today we're talking about influencer marketing - and about the point where creator content stops being a brand play and starts being a performance channel. Creator-led ads run four times better on cli...

31 Aug 38min

273: How ASO and paid ads feed each other with Stephanie Ino, Client Services Manager at Gummicube

273: How ASO and paid ads feed each other with Stephanie Ino, Client Services Manager at Gummicube

In this episode, we're talking about app store visibility - and about the fact that organic and paid aren't two separate budgets. Every channel you run, no matter where it starts, ends up on the same ...

24 Aug 7min

272: Why your app store A/B tests are misleading you with Scott Masters, Director of Strategy and Partnerships at Gummicube

272: Why your app store A/B tests are misleading you with Scott Masters, Director of Strategy and Partnerships at Gummicube

Today we're talking about mobile A/B testing - and about the moment the app store hands you a winner. Because that result is directional, not the truth. And if most of your traffic is paid, you may ha...

17 Aug 10min

#271: Why news app readers pay attention to your ads with Ramesh Ramalingam, VP of Product at SmartNews

#271: Why news app readers pay attention to your ads with Ramesh Ramalingam, VP of Product at SmartNews

In a world built to fragment your attention, one news app made the opposite bet: fewer ads, trusted sources, and users who actually stay. In this episode, we speak with Ramesh Ramalingam, VP of Produc...

10 Aug 18min

#270: “The Future of App Growth: Expert Interactive Panel” Business of Apps London 2026 panel

#270: “The Future of App Growth: Expert Interactive Panel” Business of Apps London 2026 panel

Everyone in app growth has an opinion on AI, web-to-app, and channel strategy — but few of those opinions ever get stress-tested in public. In this episode, we bring you a live panel debate featuring:...

27 Juli 29min

#269: The performance channel app marketers wrote off with  Mike Fogarty of Tatari and Lauren Frame of Greenlight

#269: The performance channel app marketers wrote off with Mike Fogarty of Tatari and Lauren Frame of Greenlight

What if the channel you've written off as "brand-only" could measurably lift your Meta and Google performance? In this episode, tech journalist David Murphy is joined by Mike Fogarty, Head of Client D...

20 Juli 45min

#268: “2026 CRM Trends: The Ultimate Guide to Customer Retention” Business of Apps London 2026 panel

#268: “2026 CRM Trends: The Ultimate Guide to Customer Retention” Business of Apps London 2026 panel

Let's be honest — nobody wakes up in the morning excited to open your app. Well, some people may but definitely not all of them! And in 2026, the CRM teams that win aren't the ones sending more messag...

13 Juli 41min

#267: “AI in Action: Real-World Use Cases” Business of Apps London 2026 panel

#267: “AI in Action: Real-World Use Cases” Business of Apps London 2026 panel

You know it better than us — the era of experimenting with AI is over. The question isn't whether to use it anymore. It's whether it's actually moving the numbers. In 2026, the winners aren't the team...

22 Juni 46min

Populärt inom Business & ekonomi

framgangspodden
rss-jossan-nina
varvet
24fragor
rss-borsens-finest
bathina-en-podcast
uppgang-och-fall
svd-tech-brief
badfluence
rss-inga-dumma-fragor-om-pengar
avanzapodden
lastbilspodden
bilar-med-sladd
tabberaset
borsmorgon
rss-kort-lang-analyspodden-fran-di
rss-hos-psykologen
rss-dagen-med-di
rikatillsammans-om-privatekonomi-rikedom-i-livet
rss-veckans-trade