Managing Expectations The Right Way (With Natalie Semczuk from Talkanatalk)

Managing Expectations The Right Way (With Natalie Semczuk from Talkanatalk)

We all know communication is a massively important part of our project manager role. But what are the tools we can use to be better at it? One of them is a communications plan. Ben talks to Natalie about how you can use a communication plan to manage expectations better - keep listening to find out how you can stop clients badgering you for information, and get the things you need from your clients!

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Avsnitt(264)

How to Create Decision Clarity During AI Transformation

How to Create Decision Clarity During AI Transformation

AI is changing more than how work gets done—it’s changing who gets to make decisions in the first place. And that makes role clarity, decision rights, and organizational design much harder to leave im...

15 Sep 44min

What to Do When You Outgrow Your Project Manager Title

What to Do When You Outgrow Your Project Manager Title

For many project professionals, the job title that once felt like a marker of progress can eventually start to feel like a box. And with AI disruption, shifting responsibilities, and increasingly blur...

8 Sep 1h 4min

Why AI Efficiency Doesn’t Have to Mean Cutting Headcount

Why AI Efficiency Doesn’t Have to Mean Cutting Headcount

When margins get tight, reducing headcount can look like the fastest route to a healthier balance sheet. But in professional services, there’s a catch: your people aren’t just a cost—they’re a big par...

1 Sep 51min

How to Work With a Founder Who Keeps Changing Direction

How to Work With a Founder Who Keeps Changing Direction

Founders are wired to look ahead: spotting opportunities, chasing possibilities, and imagining what the business could become. Project and operations people tend to live closer to today, turning those...

25 Aug 55min

How to Build Real AI Fluency Across Your Team

How to Build Real AI Fluency Across Your Team

AI fluency isn’t about knowing the latest tools, collecting certificates, or casually dropping “agentic” into a meeting. It’s about knowing where AI fits into the work—and where human judgment still m...

18 Aug 50min

How AI Can Help You Make Better Project Decisions

How AI Can Help You Make Better Project Decisions

Projects are, in many ways, a collection of decisions. But when work is moving fast, information is scattered, and the stakes are high, making a well-informed call isn’t always straightforward. AI can...

11 Aug 47min

What It Really Takes to Build AI for Government

What It Really Takes to Build AI for Government

Government projects are often dismissed as slow, bureaucratic, and overly reliant on expensive consultants. But according to William Moroz, that narrative is increasingly outdated. Drawing on experien...

4 Aug 36min

Why Smart People Get Generic Results From AI

Why Smart People Get Generic Results From AI

Generative AI is changing how project teams work—but too many professionals are still treating it like a smarter search engine. The result? Generic prompts, generic outputs, and a growing tendency to ...

28 Juli 50min

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