Managing Expectations The Right Way (With Natalie Semczuk from Talkanatalk)

Managing Expectations The Right Way (With Natalie Semczuk from Talkanatalk)

We all know communication is a massively important part of our project manager role. But what are the tools we can use to be better at it? One of them is a communications plan. Ben talks to Natalie about how you can use a communication plan to manage expectations better - keep listening to find out how you can stop clients badgering you for information, and get the things you need from your clients!

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A Privacy-First AI Strategy: What It Looks Like and Why It Matters

A Privacy-First AI Strategy: What It Looks Like and Why It Matters

What if regulation wasn’t a blocker to AI transformation—but a strategic advantage? Galen sits down with Lauren Wallace—former Chief Legal Officer at RadarFirst and a veteran in legal, product, and AI...

25 Nov 202551min

Why Listening to Your Body Is a Leadership Superpower

Why Listening to Your Body Is a Leadership Superpower

Work sometimes triggers our fight‑or‑flight responses—especially in agency life. In this episode, Galen sits down with leadership coach and operations strategist Abigail Jones and project manager/coac...

18 Nov 20251h

How to Pivot into Healthcare Project Management (Without Starting Over)

How to Pivot into Healthcare Project Management (Without Starting Over)

Healthcare is hiring — and not just for clinicians. As digital health systems expand and AI transformation efforts ramp up, there’s a growing demand for technical project professionals who can bring e...

11 Nov 202551min

How Building AI Products is Different—and Why Product Teams Need to Evolve

How Building AI Products is Different—and Why Product Teams Need to Evolve

AI is fundamentally reshaping how digital products are conceived, built, and delivered—and the shift isn’t just technical, it’s cultural. Jyothi Nookula, a seasoned AI product leader with experience a...

4 Nov 202543min

How Empathetic Communication Unlocks Innovation at Speed

How Empathetic Communication Unlocks Innovation at Speed

Empathy isn't just a feel-good buzzword; it's infrastructure. In this episode, Galen Low chats with Andrea Goulet, communication systems architect and long-time software entrepreneur, about how empath...

28 Okt 202554min

How Project Leaders Can Run Projects Like Founders

How Project Leaders Can Run Projects Like Founders

Project delivery leads at agencies and consultancies are being called to do more than just manage timelines and budgets—they’re being tapped to think like business leaders. But how do you actually mak...

21 Okt 202544min

How to Lead AI Organizational Change in a Complex Enterprise

How to Lead AI Organizational Change in a Complex Enterprise

When AI enters the enterprise, the work isn’t just about the tech—it’s about culture, collaboration, and courage. In this episode, Galen chats with Deborah Ketai, a program and change management leade...

14 Okt 202548min

How Project Leaders Can Close The Trust Gap In AI-Powered Projects

How Project Leaders Can Close The Trust Gap In AI-Powered Projects

AI has the potential to revolutionize healthcare—but it’s not just about smart algorithms or automated diagnoses. It’s about earning trust in high-stakes environments where lives are on the line. Gale...

8 Okt 202552min

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