Keith Read-An Unconventional Compliance Officer

Welcome to the Sunday Book Review, the Authors Podcast! On this episode, Tom welcomes special guest Keith Read, former Chief Compliance Officer at British Telecom and author of The Unconventional Compliance Officer. Keith discusses how effective measures can be taken to improve compliance within a given company, even when it comes to hard issues like GDPR, conflicts of interest and more. He emphasizes the importance of utilizing data in the compliance process and reminds companies to look at the outcomes and not just inputs. He claims his book to be a wealth of resources for better understanding compliance and explains that it can be found on multiple digital marketplaces. Join Tom Fox as he dives deep into the world of compliance with Keith Read and his groundbreaking book. Key Highlights Include The Benefits of Applying Behavioral Psychology in Business [00:03:53] Accessibility of Customer Hotlines [00:07:32] EU Anti-Retaliation Policy for GDPR [00:11:15] Shifting Focus from Inputs to Outcomes [00:15:12] Exploring Positive Conflicts of Interest in the 21st Century [00:18:52] Role of Data & Compliance in Modern Business Practices [00:22:49] The Benefits of Data Analysis for Companies [00:26:32] Notable Quotes "We had 99 percent of people trained on anti-corruption compliance." "What I spend a lot of time doing is how can you turn that push into pull?" "Everybody sees conflicts of interest as negative. I mean, maybe that's an overstatement, but if somebody suddenly send you an email to say, we won't report your you know, any conflict of interest and so on. It's, again, it's another example of compliance push." "What I call, is the corporate shield. It was the exercises. It's more than it's the exercise I developed. Which was to say, you know, you could do a very quick and dirty analysis of how risk has changed." Resources The Unconventional Compliance Officer Keith Read on LinkedIn