Hacking Heuristics

Hacking Heuristics

Blair leads a discussion on how clients tend to take mental shortcuts in making business decisions, and how we can nudge clients without manipulating them to make a decision that is in their best interest.

Links

Rory Sutherland

Influence: The Psychology of Persuasion and Pre-Suasion: A Revolutionary Way to Influence and Persuade by Robert Cialdini

Nudge: Improving Decisions About Health, Wealth, and Happiness by Richard Thaler and Cass Sunstein

"The Dark Arts of Leveraging Cognitive Biases" by Blair Enns

Thinking, Fast and Slow by Daniel Kahneman

Predictably Irrational by Dan Ariely

Richard Feynman

Dunning-Kruger effect

Pricing Creativity: A Guide to Profit Beyond the Billable Hour by Blair Enns

"Pricing Creativity" 2Bobs episode

Avsnitt(240)

To Standardize or Customize

To Standardize or Customize

Through the process of writing his latest book, Blair's thinking has evolved on whether or not firms should resist the urge to productize their services as they work to creatively meet the unique need...

29 Jan 202535min

Don't Bother Eating Your Veggies

Don't Bother Eating Your Veggies

In Blair's experience, the most common reason a lead generation plan doesn't get executed is it doesn't recognize and leverage the strengths or motivations of the individuals executing. LINKS "The B...

15 Jan 202524min

Adapting Hiring Strategies Over Time

Adapting Hiring Strategies Over Time

David describes the differences in what kind of people principals should hire during the early stage of their creative firm's development when it's all about "what we can afford," the middle stage whe...

1 Jan 202526min

The Barbell of Pricing Risk

The Barbell of Pricing Risk

Blair borrows a concept from finance and fitness to help creative agencies find the balance between low risk and high risk pricing strategies.

18 Dec 202426min

Selling Your Professional Services Firm

Selling Your Professional Services Firm

Blair interviews David about his new book, Selling Your Professional Services Firm: A Primer. LINKS Buy a copy of David's new book from him directly. Buy David's new book and audiobook on Amazon.

4 Dec 202441min

Questions, Not Answers

Questions, Not Answers

Blair interviews David on his recent article about the idea that expertise does involve supplying answers, eventually, but mainly expertise is about asking the right questions, first, and then offerin...

20 Nov 202424min

Assume an Advantaged Player

Assume an Advantaged Player

Blair shares how to determine whether or not we are the advantaged player the "polite battle for control" within the game of sales, and how we can get the odds of winning the sale to be more in our fa...

6 Nov 202422min

The Four Conversations: A New Model for Selling Expertise

The Four Conversations: A New Model for Selling Expertise

David interviews Blair about his new book, which lays out his proven framework B2B service providers can use to increase closing ratios and average proposal values. Links Order The Four Conversation...

23 Okt 202430min

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