EP 130 | Carlos Gonzalez de Villaumbrosia (Product School) - How a strong community can add value to your business and ensure long term retention.
Today on the show we have Carlos Gonzalez de Villaumbrosia, Founder and CEO at Product School. In this episode, we talked about the evolution and future of product management, the motivation and stor...
8 Sep 202132min
EP 129 | Christoph Janz (Point Nine Capital) - The evolving SaaS industry and the impact on churn and retention
Today on the show we have Christoph Janz, Managing Partner at Point Nine Capital. In this episode, we talked about what Christoph loves the most about being an investor and what he misses as an entrep...
1 Sep 202135min
EP 128 | Babis Makrynikolas (Blueground) - Pricing and packaging strategies from Amazon and Blueground
Today on the show we have Babis Makrynikolas, VP of Product and Pricing at Blueground. In this episode, Babis explains what Blueground is and what his role is responsible for as the VP of Product and ...
25 Aug 202133min
EP 127 | Jeff Heckler - How Pipedrive built a Customer Success team at scale that helped drastically decrease churn
Today on the show we have Jeff Heckler, global head of customer success at Pipedrive. In this episode, we talked about how Jeff went from being a numbers guy to a career in customer success, how Piped...
18 Aug 202137min
EP 126 | How SentiSum helps brands leverage their customer conversation data to increase retention.
Today on the show we have Sharad Khandelwal, co-founder, and CEO at SentiSum. In this episode, we talked about what motivated Sharad to build SentiSum, how brands leverage their customer conversation ...
11 Aug 202121min
EP 125 | Alfie Marsh - How Spendesk built a sales and revenue model that eliminates churn
Today on the show we have Alfie Marsh, Head of US GTM at Spendesk. In this episode, we talked about Alfie’s responsibilities as Head of US GTM, the differences between the go-to-market strategies laun...
4 Aug 202144min
EP 124 | Srikrishnan Ganesa (Rocketlane) - How revisiting your target market can help accelerate growth.
Today on the show we have Srikrishnan Ganesa, co-founder and CEO of Rocketlane. In this episode, Shri shares his experience navigating through a couple of acquisitions and how trust is the main compon...
28 Juli 202138min
EP 123 | Paul Lynch (Chargify) - The only silver bullet to mitigate churn is value
Today on the show we have Paul Lynch, CEO at Chargify. In this episode with Paul, as a venture partner at Scaleworks we talked about their focus on investing in companies and operating them to drive ...
21 Juli 202133min
