062 Everything Bots
Skype fail and Plan B, gated vs. ungated content, A/B testing, HTML vs. plain text nurture emails, nurture tactics, tracking with Google Analytics events, visualizing data in Google Sheets, chatbots, ...
19 Apr 201732min
061 Distant Restrooms
Unlimited Verizon data (sort of), Apple's possible move from Salesforce to Sugar, IBM's move to Salesforce's Service Cloud, Salesforce's use of IBM's Watson to power Einstein, Marketo and Infor partne...
17 Mars 201731min
060 Life Changing CRM
Changing listener's lives, winter golf in Chicago, more detail on Simple CRM System, selling salespeople on using CRM, industries that lag in CRM adoption, what it takes to implement CPQ, getting sale...
21 Feb 201735min
059 DIY VDSA
Sam's birthday, Steve's trip Down Under, six levels of CRM expenses, the cure for low CRM adoption by salespeople, Sam's DIY Virtual Digital Sales Assistant (VDSA), a commentary on Gartner's Todd Berk...
20 Jan 201737min
058 Fictional Pipeline
Peter D'Cruz on early days sales management software, objective sales pipeline, helping salespeople, building a sales process, self-disciplined salespeople, when buyers buy, explaining yourself fully,...
29 Dec 201629min
057 CRM Non-Predictions
Sam's office party interruption, Salesforce vs Microsoft comparison update, CRM requirements for sales management, self-implementing CRM, the cost of CRM professional services, preventing scope creep ...
15 Dec 201629min
056 Movable Hazard
Golfing in central Florida with alligators, Microsoft Dynamics rebranding and new pricing, more CRM vendors add AI, Chat and Drift, blocking the LinkedIn deal, automating drip marketing, customer jour...
23 Nov 201638min
055 The Internet of Boats
Sam's European river cruise & other adventures, Podcasteasy.com, Dreamforce '16 report, Salesforce Einstein, MVPs, Twitter pass, DCLeaks and acquisition targets, government email security.
20 Okt 201631min
