Promoting Terrible Coffee & Visiting Fictitious Hotels & Restaurants
A quick look at the lighter side of online reviews; bad coffee, Schrute Farms from The Office, and the best restaurant in London...that didn't exist. Schrute Farms https://www.tripadvisor.com/Hotel...
27 Sep 202111min
Online Reviews-Part 3: The Fault In The Stars
In this third episode about online reviews, we continue the discussion about the rating scales used by the big consumer review sites.
8 Sep 202116min
Online Reviews - How Can Everything Be So Fantastic?
Continuing the discussion from the last episode (Feedback Matters Podcast 21-08-01), we dive into a deeper discussion about online reviews, including the positivity problem; because so many reviews sk...
26 Aug 202124min
Feedback Matters- Online Reviews: Return To The Wild West
(audio only) -video may be found here: https://youtu.be/OEAE8yUNvP4 A recent Twitter post by New Jersey News Channel 12 about a business owner who fires back at people leaving him negative online revi...
19 Aug 202112min
