Ep 46 - Four Agencies: One Center - NTECC
Send us Fan Mail They say in life that no one can serve two masters, but at the North Texas Emergency Communications Center (NTECC), they support four separate agencies, each with their own wants and ...
23 Dec 202439min
Ep 45 - Have Skills - Will Travel
Send us Fan Mail Oftentimes in life, people will pick up and move to other cities; this could be for a myriad of reasons that range from the profound to the miniscule. When an emergency telecommunicat...
16 Dec 202449min
Ep 44 - From Console to Car
Send us Fan Mail Many of those in the emergency telecommunications profession choose to make that their life-long career, spending decades serving the public by answering the call and dispatching unit...
9 Dec 202455min
Ep 43 - After Action Reviews & Debriefs
Send us Fan Mail After critical and complicated incidents are completed, there are usually very many things which worked well, some things which didn't work so well, and a few things that flat-out fai...
2 Dec 202433min
Ep 42 - FOIA For You & FOIA For Me
Send us Fan Mail The Freedom of Information Act, FOIA for short, is an act passed by the United States Congress with many states having passed similar laws. This allows citizens to petition their gove...
25 Nov 202426min
Ep 41 - 10-Codes
Send us Fan Mail One of the most iconic parts of the first responder profession, especially that of law enforcement, is the use of 10-codes. These are numbers which take the place of other words, phra...
18 Nov 202433min
Ep 40 - A COG in the Machine
Send us Fan Mail Navigating any bureaucracy is tricky and complicated, but finding consensus while your working with dozens of them can be downright maddening. In the state of Texas, local governments...
11 Nov 202454min
Ep 39 - Leadership Expectations
Send us Fan Mail Regardless of what kind of industry that you work in, there are going to be people who have positions of leadership within the organization to help ensure the success of the group and...
4 Nov 202442min
