Liquid Barcodes Loyalty Podcast

Tim Horton's is a coffee-led restaurant brand with over 4,800 stores worldwide. In 2019, the brand finally launched "Tim's Rewards" - their loyalty programme for Canadian and American customers. Thi...

12 Juli 20207min

KFC China is one of the most exciting digital loyalty programmes we've seen to date, led by a powerful strategy that has transformed every aspect of their business. With over 120 million members in ju...

5 Juli 202011min

Valora is a leading Swiss convenience retailer with over 2,800 stores that has been trialling some exciting ideas in its innovation lab in Silicon Valley, exploring the potential of digitally connecti...

28 Juni 20209min

Burger King is a powerful global brand and in 2019, it launched an innovative coffee subscription concept in selected US stores for just $5 a month. This episode discusses this coffee concept compare...

21 Juni 20207min

With use of mobile phones and social media platforms increasing all the time, concerns are rising about the impact of this behaviour on our mental health. While no one would dispute the incredibly po...

14 Juni 202014min

In the highly competitive retail fueling industry, it's hard to differentiate and delight customers but one brand consistently doing this is "Cumberland Farms" - a regional business in the North East ...

7 Juni 20209min

Tesco's Clubcard programme is one of the oldest and most iconic loyalty programmes in the UK with over 17 million members. In late 2019, it announced the addition of a new option - "Clubcard Plus" - ...

1 Juni 20206min

This article describes the success of the Irish coffee chain "Insomnia" and its digital loyalty programme - Insomnia Treats. As winner of the QSR restaurant of the year at the inaugural Irish Loyalty...

24 Maj 20205min