Episode 23 - UX & CX: Culture and Getting Started
Episode 23 - UX & CX: Culture and Getting Started by Social Impact CX
26 Feb 201929min
Episode 22 - UX & CX: Design is a Team Sport
Episode 22 - UX & CX: Design is a Team Sport by Social Impact CX
19 Feb 201932min
Episode 21 - A Year of SocialImpactCX
Episode 21 - A Year of SocialImpactCX by Social Impact CX
27 Jan 201926min
Episode 20 - Journey Maps
Episode 20 - Journey Maps by Social Impact CX
19 Dec 201838min
Episode 19 - CX Lessons From the Insurance Industry - Part 2
Episode 19 - CX Lessons From the Insurance Industry - Part 2 by Social Impact CX
15 Nov 201828min
Episode 18 - CX Lessons From the Insurance Industry - Part 1
Episode 18 - CX Lessons From the Insurance Industry - Part 1 by Social Impact CX
8 Nov 201824min
Episode 17 - Why CX is Different For Social Impact Organizations and Nonprofits
In episode 17, John Corrigan shares his insight about why your CX strategy is and should be different for nonprofits and social impact organizations.
1 Nov 201825min
Episode 16 - VoS - How to Start
In episode 16, you'll hear how about to get started with a Voice of the Served (VoS) program and rethink VoC for nonprofit and social impact environments.
21 Sep 201831min
