SOLUTIONS: How Banks, Data Sharing, and Smart Friction Can Disrupt the Scam Economy

SOLUTIONS: How Banks, Data Sharing, and Smart Friction Can Disrupt the Scam Economy

Episode 39: #whatifwecould actually slow the global scam epidemic?

In this episode of Stolen, Erin West speaks with former bank executive and fraud leader Donna Turner about the hard truths behind scam prevention — including why banks can’t solve this alone, how outdated rules are protecting criminals, and what regulators, fintech, telecom, and social platforms need to do next.

This is a candid conversation about incentives, liability, human behavior, and why small, imperfect steps today beat perfect solutions that never arrive.

Stolen is hosted by Erin West, former Santa Clara County prosecutor and founder of Operation Shamrock.

Learn more about Operation Shamrock: operationshamrock.org

Meet Our Sponsors

BioCatch prevents financial crime by recognizing patterns in human behavior, continuously collecting 3,000 anonymized data points – keystroke and mouse activity, touch screen behavior, physical device attributes, and more – as people interact with their digital banking platforms. With these inputs, BioCatch's models reveal patterns that distinguish the criminal from the legitimate.

Scamnetic is a leader in AI-powered scam detection and prevention, protecting individuals, businesses, and financial institutions from digital scams. With solutions like KnowScam and IDeveryone, Scamnetic delivers real-time scam insights, identity verification, and intervention. Restoring trust, reducing losses, and empowering organizations to safeguard customers in an increasingly complex digital world.

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SOLUTIONS: Taking Down a Scam Kingpin: Jake Sims on the arrest and extradition of Chen Zhi (Ep. 35)

SOLUTIONS: Taking Down a Scam Kingpin: Jake Sims on the arrest and extradition of Chen Zhi (Ep. 35)

In this episode of Stolen, Erin West is joined by researcher and investigator Jake Sims to break down the unprecedented arrest and deportation of Chen Zhi, one of the most powerful scam kingpins opera...

14 Tammi 47min

Publisher’s Clearing House Scam: How My Family Was Targeted—and Why Awareness Isn’t Enough (Ep 34)

Publisher’s Clearing House Scam: How My Family Was Targeted—and Why Awareness Isn’t Enough (Ep 34)

Even scam-savvy families aren’t immune. In this episode of Stolen, host Erin West—former prosecutor and national expert on transnational fraud—shares a deeply personal story: how her own family member...

9 Tammi 14min

Sextortion Is Killing Kids: Inside the Financial Sextortion Scam Targeting Teen Boys with Paul Raffile (Ep 33)

Sextortion Is Killing Kids: Inside the Financial Sextortion Scam Targeting Teen Boys with Paul Raffile (Ep 33)

In this episode of Stolen, Erin West sits down with sextortion expert Paul Raffile to expose the fastest-growing and most lethal online scam targeting teen boys. They break down how financially motiva...

24 Joulu 202535min

How a Fake Amazon Call Turned Into a Full-Blown Government Impersonation Scam (Ep 32)

How a Fake Amazon Call Turned Into a Full-Blown Government Impersonation Scam (Ep 32)

Jane thought she was talking to Amazon, her bank, the FTC, and the Social Security Administration. She wasn’t. Over the course of several days, scammers used authority, isolation, and fear to walk her...

17 Joulu 202546min

Meta, Scam Ads, and the First Scam-Driven Border Conflict: Jake Sims Breaks It Down (Ep 31)

Meta, Scam Ads, and the First Scam-Driven Border Conflict: Jake Sims Breaks It Down (Ep 31)

In this explosive episode of Stolen, Erin West sits down with Jake Sims—Harvard fellow and global expert on transnational organized crime—to unpack two massive developments: the damning Reuters leak a...

10 Joulu 202542min

The House Is On Fire: Erin West’s 2026 Blueprint to End the Scamdemic (Ep. 30)

The House Is On Fire: Erin West’s 2026 Blueprint to End the Scamdemic (Ep. 30)

Erin West delivers the keynote she planned give at the American summit of the Global Anti-Scam Alliance—an unfiltered, no-fluff breakdown of the global scam crisis, Southeast Asia’s compounds, Big Tec...

3 Joulu 202518min

Human Trafficking Survivor Small Q Exposes Pig Butchering Scam Compounds in Myanmar (Ep. 29)

Human Trafficking Survivor Small Q Exposes Pig Butchering Scam Compounds in Myanmar (Ep. 29)

Join Erin West in Entebbe, Uganda, for an extraordinary conversation with Small Q, a survivor of two of Southeast Asia's most notorious scam compounds. In this eye-opening episode, Small Q reveals the...

26 Marras 202534min

The Hidden Crisis: Matt Friedman Breaks Down Modern Slavery and the Rise of Scam Compounds (Ep 28)

The Hidden Crisis: Matt Friedman Breaks Down Modern Slavery and the Rise of Scam Compounds (Ep 28)

In this powerful episode of Stolen, Erin West sits down with global anti-trafficking expert Matt Friedman—CEO of the Mekong Club and one of the most experienced voices in the fight against modern slav...

19 Marras 202557min

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