SOLUTIONS: How Banks, Data Sharing, and Smart Friction Can Disrupt the Scam Economy

SOLUTIONS: How Banks, Data Sharing, and Smart Friction Can Disrupt the Scam Economy

Episode 39: #whatifwecould actually slow the global scam epidemic?

In this episode of Stolen, Erin West speaks with former bank executive and fraud leader Donna Turner about the hard truths behind scam prevention — including why banks can’t solve this alone, how outdated rules are protecting criminals, and what regulators, fintech, telecom, and social platforms need to do next.

This is a candid conversation about incentives, liability, human behavior, and why small, imperfect steps today beat perfect solutions that never arrive.

Stolen is hosted by Erin West, former Santa Clara County prosecutor and founder of Operation Shamrock.

Learn more about Operation Shamrock: operationshamrock.org

Meet Our Sponsors

BioCatch prevents financial crime by recognizing patterns in human behavior, continuously collecting 3,000 anonymized data points – keystroke and mouse activity, touch screen behavior, physical device attributes, and more – as people interact with their digital banking platforms. With these inputs, BioCatch's models reveal patterns that distinguish the criminal from the legitimate.

Scamnetic is a leader in AI-powered scam detection and prevention, protecting individuals, businesses, and financial institutions from digital scams. With solutions like KnowScam and IDeveryone, Scamnetic delivers real-time scam insights, identity verification, and intervention. Restoring trust, reducing losses, and empowering organizations to safeguard customers in an increasingly complex digital world.

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LinkedIn Job Scams Explained: Jay Jones Reveals How Fake Recruiters Steal From Desperate Job Seekers (Ep 27)

LinkedIn Job Scams Explained: Jay Jones Reveals How Fake Recruiters Steal From Desperate Job Seekers (Ep 27)

When Jay Jones was laid off and posted his "Open to Work" banner on LinkedIn, he was immediately targeted by scammers. In this episode of Stolen, host Erin West sits down with The Profiler to expose t...

12 Marras 202548min

Ari Redbord on the Biggest U.S. Move Yet Against Transnational Organized Crime (Ep 26)

Ari Redbord on the Biggest U.S. Move Yet Against Transnational Organized Crime (Ep 26)

In this episode, Erin West sits down with Ari Redbord of TRM Labs to unpack one of the biggest moves yet against global scam networks — the $15 billion forfeiture and indictment of Cambodian tycoon Ch...

5 Marras 202551min

Matt Rife Impersonation Scam: The Romance Fraud Cost Me Everything - Cristy's Story (Ep 25)

Matt Rife Impersonation Scam: The Romance Fraud Cost Me Everything - Cristy's Story (Ep 25)

Cristy shares her heartbreaking story of falling victim to an elaborate celebrity impersonation scam. After making her Instagram profile public for one week to support her niece, she was contacted by ...

29 Loka 202538min

Jake Sims Takes us Inside the Indictment That Exposed Cambodia’s Scam State (ep 24)

Jake Sims Takes us Inside the Indictment That Exposed Cambodia’s Scam State (ep 24)

When the U.S. unsealed its indictment against Cambodian tycoon Chen Zhi, it didn’t just take down one man—it exposed a global scam empire built on trafficking, corruption, and stolen crypto. Erin West...

22 Loka 202558min

How St. Louis Became the Model for Fighting Crypto Crime — with Detective Mike Clinton (Ep 23)

How St. Louis Became the Model for Fighting Crypto Crime — with Detective Mike Clinton (Ep 23)

St. Louis detective Mike Clinton joins Erin West to reveal how local, state, and federal law enforcement are teaming up to take down crypto scammers. From the rise of fusion centers to the success of ...

15 Loka 202542min

Financial Sextortion of Teens: How Money Moves & How to Protect Your Kids | Expert Alison Jimenez (Ep 22)

Financial Sextortion of Teens: How Money Moves & How to Protect Your Kids | Expert Alison Jimenez (Ep 22)

In this eye-opening episode of Stolen, host Erin West sits down with anti-money laundering expert Alison Jimenez to discuss the rapidly growing crisis of financial sextortion targeting teenage boys. L...

8 Loka 202549min

We're Under Attack: Erin West Explains Why Pig Butchering Is America's Hidden National Security Crisis (Ep 21)

We're Under Attack: Erin West Explains Why Pig Butchering Is America's Hidden National Security Crisis (Ep 21)

In this powerful episode, former prosecutor Erin West lays out an urgent call to action after three and a half years of fighting the pig butchering crisis. Drawing from her 26+ years in law enforcemen...

1 Loka 202544min

Scambaiter Jim Browning vs. Scammers: From Indian Call Centers to Dubai Pig Butchering Compounds (Ep 20)

Scambaiter Jim Browning vs. Scammers: From Indian Call Centers to Dubai Pig Butchering Compounds (Ep 20)

In this episode of Stolen, Erin West sits down with legendary scambaiter Jim Browning, the YouTuber who infiltrates scam call centers and exposes criminals to millions of viewers. Together, they dig i...

24 Syys 202552min

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