Looma CEO Cole Johnson: The Past, Present, and Future of In-Store Digital Media
The Future In-Store21 Tammi 2025

Looma CEO Cole Johnson: The Past, Present, and Future of In-Store Digital Media

Looma Founder & CEO Cole Johnson in conversation with James Kotecki.

https://theloomaproject.com/

Topics include:

  • Addressing the skepticism surrounding in-store digital media, focusing on past failures due to poor technology, content, and ROI.
  • The equipment and installation process for in-store digital media, including end cap screens and holistic design approaches.
  • Managing the in-store audio experience to ensure it is clear yet unobtrusive.
  • Creating authentic, story-driven, and educational content rather than repurposing TV commercials.
  • Consumer attitudes towards ads in stores, highlighting the preference for engaging stories over traditional advertisements.
  • Different screen types (atmospheric, merchandise-integrated, and in-aisle interactive) and their relative effectiveness in driving sales.
  • Various KPIs for measuring the success of in-store digital media campaigns, including impressions, incremental first-time customers, and incremental sales.
  • What it costs to implement Looma in stores.
  • Utopian vs. dystopian future - comparing a seamless, inspirational shopping experience to an overwhelming, ad-saturated environment.

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